Concept: Recommended Dashboards for Capacity and Quota Planning
Capacity and quota planning is a capability with Sales Planning instances. Following are
recommended dashboards that you can add to your capacity and quota perspective. Each
dashboard represents a step in a typical planning process for capacity and quotas. You
can use them as a starting point for your sales capacity and quota planning. Then, align
them to your actual processes.
Targets Dashboard
A Targets dashboard can display top-down targets. You can add charts for:
- Sales productivity versus bookings.
- Sales headcount needs.
- Plan versus target bookings.
- Segment split targets versus productivity.
- Adjust targets by dollar amount or percentage.
- Alter seasonal productivity percentages by quarter.
- Change target percentages by market segment or region.
Capacity Dashboard
A Capacity dashboard can display adjustments to high-level assumptions around
productivity and average selling price (ASP). Charts here can display how your
average selling price assumptions affect the capacity of the sales team for
additional sales. You could introduce expected changes to productivity by market
segment, region, or product without having to work through the details of a staffing
plan.
Staffing Dashboard
A Staffing dashboard can display the needs of head count based on plan versus target
bookings by quarter. You can:
- Add charts showing whether your bottom-up sales representative productivity is matching the top-down targets in the Target dashboard.
- Add sheets to let you manipulate hiring numbers by region and ramping schedules and see what staffing changes you need to match your sales targets.
- Create new ramping schedules directly within the ramp schedules sheet.
- Plan new hires or sales representative attrition.
TAM (Total Addressable Market) Dashboard
A TAM dashboard can display market segments with the total addressable market in each
one to highlight gaps in staffing needs. You can add:
- Various charts for each segment to compare available TAM to allocated TAM.
- Sheets that indicate planned future hires for each segment and the current sales representatives for those markets.
- A crosstab chart summarizing the total addressable market in each segment by sales representative.
Rep Quota Dashboard
A Rep Quota dashboard can list all sales representatives, their individual sales
quotas, and how those quotas combine to contribute to the goals of the sales team.
With this dashboard you can analyze and set quotas with a high level of detail,
including by sales representative and month. Add charts that indicate:
- Month over month trends.
- Quota by market segment.
- Quota by sales role.
Quota Dashboard
A Quota dashboard highlights the target bookings of the sales team versus the
deployed quota, and indicates quota coverage. This dashboard can display sales
quotas at a coarser level of detail than the rep quota dashboard. You can add a
sheet that lets you set productivity and quota by market segment.
Actuals Dashboard
An Actuals dashboard can display annual recurring revenue and customer count over
time based on historical sales performance data. Charts can indicate bookings,
customer count, and average selling price over the past several years by quarter and
month. It can provide a quick way to see how your bookings tracked with revenue
performance and average sales price (ASP).
Summary Dashboard
The Summary dashboard can contain charts from each of the other dashboards. You can scan
variances between your bottom-up sales staffing plan and your top-down targets. The
charts for the summary could include:
- Bookings plan.
- Deployed quota.
- Head count delta.
- Plan versus target bookings.
- Sales representatives by geography.
- Summary of your total addressable market and allocation across your sales team.