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Administrator Guide
Last Updated: 2024-09-20
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Confirm and Dismiss Journal Line Anomalies in AP&C

Confirm and Dismiss Journal Line Anomalies in AP&C

  • Set up Journal Insights.
  • Configure security group permissions to dismiss and confirm journal line anomalies:
    1. Access the
      Journal Insights Feedback Event
      business process.
    2. From the related actions of the business process, select
      Business Process Policy
      Edit
      and configure security group permissions for these actions:
      • Dismiss Journal Line Anomalies
      • Confirm Journal Line Anomalies
The
Journal Insights
report in Adaptive Planning and Consolidation (AP&C) enables you to:
  • Review detected journal line anomalies.
  • Use the
    Anomaly Reasons
    prompt to filter journal line anomalies by the specific reason that Journal Insights believe a journal line is anomalous. Filtering by Anomaly Reason, gives you increased visibility as to why Journal Insights believes a journal line is anomalous. You can then make a more informed decision to correct, confirm, or dismiss the anomaly.
  • Create any journals that you need to correct or adjust the worktags on the journal line.
You can also use the
Journal Insights
report to provide feedback on Journal Insights by confirming and dismissing journal line anomalies as errors.
Workday recommends that you use the prompt filters on the Journal Insights report to filter out general ledger accounts or time periods that seem less relevant to you.
  1. Access the
    Journal Insights
    report.
  2. As you select the prompts, consider:
    Option Description
    Worktags
    Select 1 or more Worktags to filter by specific Worktags.
    Journal Insights will retrieve all journal lines with the selected Worktags.
    If you select more than 1 Worktag, each journal line must have all the Worktags that you specify.
    Anomaly Reasons
    Select a specific reason to filter all anomalies:
    • All Reasons
      : Select by:
      • Custom organizations
      • Ledger account
      • Line company
      • Specific worktags, including custom worktags
    • Reason by Category
      : Select to filter journal lines by either:
      • Credit Amount
      • Debit Amount
        Journal Insights will flag debit and credit amounts as anomalous if they're significantly higher or less than journal lines with similar attribute. You can either select a credit amount or debit amount or both.
      • Ledger Account
      • Line Company
        You can select either an incorrect ledger account or line company or both.
      • Worktags: Select a single worktag or multiple worktags.
    When you don't select any option in the prompt, Workday retrieves all journal line anomalies.
    Example: You select
    Business Unit - 100
    for the
    Worktags
    prompt and select
    Cost Center
    for the
    Anomalies Reason
    prompt. Journal Insights will retrieve all journal lines that it thinks has an anomalous cost center whenever the Business Unit -100 worktag is used on a journal line.
  3. Click
    OK
    .
    The
    Priority
    tab displays journal line anomalies that Workday believes are most relevant for you to take action. Workday recommends that you regularly review the journal lines on the
    All
    tab to help improve the accuracy of journal line anomalies.
  4. Access the ledger account you want to review.
  5. To act upon anomalies, select the journal line anomalies.
    The
    Priority
    column indicates whether the anomaly is a priority. If the column is blank, the anomaly isn’t a priority.
    The
    Anomaly Reason
    column displays the anomaly reason for each journal line. You can filter and sort the column by anomaly reason. Filtering and sorting on the column enables you to refine your search further.
    The
    Recommendation
    column provides recommendations for anomalous Worktags, debit and credit amounts, and ledger account on a journal line.
    Sometimes, the
    Recommendation
    column might be left blank. This is because Journal Insights might not have a recommendation as what makes a journal line anomalous.
    The
    Current Worktags
    column:
    • Displays all current Worktags that currently exists on the journal line.
    • Highlights the 1 Worktag that Journal Insights believes is causing the Journal Line to be anomalous.
  6. (Optional) Select
    Similar Lines Feedback
    to view feedback you have historically given on similar journal line anomalies. This feedback:
    • Gives you visibility of similar journal lines that you’ve confirmed or dismissed as anomalies.
    • Provides you guidance on how you can classify the particular journal line.
    If you haven't provided any previous feedback for the journal line, Workday won't display the
    Similar Lines Feedback
    button.
    The
    Similarity Criteria
    section displays the criteria Workday uses to identify a similar journal line based on the journal line you’re viewing.
    You can click
    Close
    to go back to the
    Correct and Dismiss Journal Line Anomalies
    task.
  7. (Optional) Create a reclassification journal that corrects or adjusts those journal lines.
    The reclassification journal that you create with the
    Create Journal
    button reverses the anomalous journal line and posts a new journal line with the correct worktags.
    Creating the reclassification journal from the
    Journal Insights
    report also links the correcting journal and the corrected journal. Workday doesn't create this link when you create a reclassification journal outside the
    Journal Insights
    report.
  8. Confirm or dismiss the journal line anomaly as an error.
  9. Click
    Submit
    .
  10. (Optional) Click
    Confirm/Dismiss Similar Journal Line Anomalies
    .
    The
    Confirm/Dismiss Similar Journal Line Anomalies
    task displays similar journal lines to the one you confirmed or dismissed.
  11. ( Optional) To confirm or dismiss the journal lines, review the journal lines, and either select all or select individual journal lines.
    You can review journal line anomalies that you correct, confirm, or dismiss on the
    Journal Line Anomalies By Ledger Account
    report.
When you confirm, correct, or dismiss a journal line anomaly, we remove the journal line from the
Journal Insights
report.
We also retain the feedback that you provide to Workday to train and improve the Journal Insights machine learning model:
  • When you confirm or correct a journal line anomaly, Journal Insights will in the future, detect, and display more of the same or similar journal line anomalies.
  • When you dismiss a journal line anomaly, Journal Insights will in the future, display less of the same or similar journal line anomalies.