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Administrator Guide
Last Updated: 2023-06-23
Troubleshooting: Asset Registration Errors

Troubleshooting: Asset Registration Errors

Can't change acquisition date.

Workday locks the acquisition date for all assets after you register them.
  1. Access 1 of these tasks:
    Security:
    Process: Business Assets
     domain in the Business Asset Tracking functional area.
    • To keep records of the asset for accounting, access the
      Dispose Assets
       task.
      Configure the
      Asset Disposal Event
       business process and security policy in the Business Asset Tracking functional area.
    • To remove the asset and reverse all journal entries for it, access the
      Remove Asset
       task from the related actions menu of the business asset.
      If you post depreciation, you might not be able to
      remove
       the asset. For example, after the asset's lifecycle events occur, you won't be able to remove it, so you need to
      dispose
       of the asset instead. After you dispose the asset, use manual journal entries to correct your accounting.
      You can remove an asset when you register the asset in error or when there is a canceled receipt or invoice.
      Configure the
      Asset Removal Event
       business process and security policy in the Business Asset Accounting and Business Asset Tracking functional areas.
  2. Access the
    Register Assets
     task.
    Manually reregister the asset with the correct acquisition date.

Can't change place in service date.

Workday locks the place in service date for:
  • All legacy assets.
  • Assets that have started depreciation.
  1. Access 1 of these tasks:
    Security:
    Process: Business Assets
     domain in the Business Asset Tracking functional area.
    • To keep records of the asset for accounting, access the
      Dispose Assets
       task.
      Configure the
      Asset Disposal Event
       business process and security policy in the Business Asset Tracking functional area.
    • To remove the asset and reverse all journal entries for it, access the
      Remove Asset
       task from the related actions menu of the business asset.
      Configure the
      Asset Removal Event
       business process and security policy in the Business Asset Accounting and Business Asset Tracking functional areas.
  2. Access the
    Register Assets
     task.
    Manually reregister the asset with the correct place in service date.