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Administrator Guide
Last Updated: 2023-06-23
Reference: Customer Payments Advanced Automatic Application Rules Criteria

Reference: Customer Payments Advanced Automatic Application Rules Criteria

When you configure a rule, consider the options on the
Create Customer Payment Application Rule
 task and associated Workday behavior.
Rule Criteria and Options
Fields
Considerations
Payment Application Reason
Select a reason that you've configured to identify the rule Workday uses for payment application.
You can use the
Customer Payment Auto Application By Reasons
 report to view your payment applications by the payment application reason.
Writeoff Reason
This option is available and required when your
Application Type
 is
Write-Off
.
Application Type
Select a type of payment transaction to process with this rule. There are 4 options:
  • Invoice Credits
    : Applies payments to invoice adjustments.
  • On-account Payment
    : Applies payments to invoices with a payment application status of
    On Account
    .
  • Unapplied Payment
    : Applies payments to invoices with a payment application status of
    Unapplied
    .
  • Write-Off
    : Creates bad debt write off.
Workday determines the transactions to process by using a combination of
Application Type
 and
Condition Rule
.
Allow Application for Different Customers
Select this check box to apply a payment where the
Remit-To
 customer doesn’t match the invoice's
Bill-To
 customer.
Allow Application for Different Company Invoices
Select this check box to process on-behalf-of payments that have different companies on the customer payment header and the customer invoice header.
You can use this check box only when you've enabled one of these options:
  • Limit to Referenced Invoices
    .
  • Remittance Advice Type
    .
  • A
    Condition Rule
     that contains a report field used on the customer payment remittance.
Leave Application as Draft
Select this check box to leave payments in
Draft
 status. It enables you to review your payment application before submitting them.
Limit to Referenced Invoices
Select this check box to match only the referenced invoices on the remittance advice line.
When you don't select the check box, auto application process tries to match the payment against all open invoices.
This option is available when the application type is either
On-Account Payment
 or
Unapplied Payment
.
Put Remaining Balance On Account
Select this check box to place those payments on account that have a remaining balance after you've applied a certain amount to an invoice.
Put Unapplied Payments Fully On Account
Select this check box to place the entire recorded payment on account.
Condition Rule
Select a rule that you've created to retrieve specific invoices for payment processing.
Example: You can configure a condition rule to write off bad debt for all invoices that are less than a dollar and over 30 days past due.
Workday determines the transactions to process by using a combination of
Condition Rule
 and
Application Type
.
Remittance Detail Match Conditions
 section
Use this option to match a payment by either invoice number, PO number, or reference number instead of associating a condition rule.
Workday applies the rule that you've created and performs a match only if there's a remittance advice with the payment. When there’s no remittance advice, Workday ignores this rule.
When 2 payments for the same customer and the same remittance advice exist, Workday processes the older payment first.
This option is available only when the
Application Type
 is either
On-Account Payment
 or
Unapplied Payment
.
As you configure a rule, consider Workday behavior for each available option based on the payment
Application Type
 you select under the
Application Rule Details
 section.
Application Type/Other Fields
Invoice Credit
On-Account Payment
Unapplied Amount
Write-Off
Allow Application for Different Customers
No
Yes
Yes
No
Leave Application as Draft
Yes
Yes
Yes
No
Limit to Referenced Invoices
No
Yes
Yes
No
Put Remaining Balance On Account
No
Yes
Yes
No
Put Unapplied Payments Fully On Account
No
No
Yes
No
Only Applies to Payments with Remittance Advice
No
Yes
Yes
No
Remittance Advice Type
No
Yes
Yes
No