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Administrator Guide
Last Updated: 2023-06-23
Concept: Foreign Currency Customer Payments

Concept: Foreign Currency Customer Payments

In Workday, you can create customer invoices and payments in currencies other than the base currency of your company. You can also process invoices in a base currency but receive payments in a different currency.
Example: Your Canadian company creates an invoice for a customer in France who wants their billing in EUR. Their default currency of EUR overrides your default currency of CAD. Workday displays the billing amounts on accounting journals in EUR and converts the amounts into CAD.

Customer Invoices and Invoice Adjustments

When you create a customer invoice, Workday posts the invoice amount to a ledger account and converts the currency at that time. Workday still displays the invoice in the currency of the customer, but displays the accounting in the base currency of the company.
When you create a customer invoice adjustment, the currency for the adjustment must match the currency on the related invoice. For credit and rebill, the company and customer must be the same on the original invoice and the rebill.

Customer Payments

You can pay a customer invoice in a different currency except when you:
  • Automatically apply payments.
  • Enable worktag balancing functionality in your tenant.

Foreign Currency Scenarios for Customer Payments

Workday supports these foreign currency scenarios for payment processing:
Currency
Description
Example
Apply Customer Payments Manually
Automatically Apply Customer Payments (Workday-delivered rules)
Automatically Apply Customer Payments (Advanced custom rules)
Single Currency
Your company currency, invoice currency, and payment currency are the same.
Company = USD, Invoice = USD, Payment = USD
Yes
Yes
Yes
Single Currency with WTB (Worktag Balancing) Enabled
Your company currency, invoice currency, and payment currency are the same and you have worktag balancing enabled.
Company = USD, Invoice = USD, Payment = USD
Yes
Yes
Yes
Multicurrency
Your invoice and payment currency are the same but the company currency differs.
Company = USD, Invoice = EUR, Payment = EUR.
Yes
Yes
Yes
Multicurrency with WTB Enabled
Your invoice and payment currency are the same but the company currency differs.
Company = USD, Invoice = EUR, Payment = EUR.
Yes
Yes
Yes
Cross-Currency
Your company currency is the same as the payment currency but the invoice currency differs.
Company = USD, Invoice = EUR, Payment = USD
Yes
No
No
Cross-Currency On-Behalf-Of
Your company currency is the same as the payment currency but the invoice currency differs.
Company = USD, Invoice = EUR, Payment = USD
Yes
No
No
Single Currency On-Behalf-Of
The company paying on your behalf uses the same currency as your company currency, invoice currency, and payment currency.
Company = USD, Invoice = USD, Payment Company = USD, Payment = USD.
Yes
Yes
Yes
Single Currency On-Behalf-Of with WTB Enabled
The company paying on your behalf uses the same currency as your company currency, invoice currency, and payment currency.
Company = USD, Invoice = USD, Payment Company = USD, Payment = USD.
Yes
Yes
Yes
Multicurrency On-Behalf-Of
The company paying on your behalf uses the same currency as your company currency, but it differs from the invoice currency and the payment currency.
Company = USD, Invoice = EUR, Payment Company = USD, Payment = EUR.
Yes
Yes
Yes
Multicurrency On-Behalf-Of with WTB Enabled
The company paying on your behalf uses the same currency as your company currency, but it differs from the invoice currency and the payment currency.
Company = USD, Invoice = EUR, Payment Company = USD, Payment = EUR.
No
No
No