Steps: Manage Absence Cases

You can track and assist workers who are on long-term time offs and leaves of absence. You can track their progress as they reach milestones and checkpoints in their path to rejoining the workforce. You can define a checklist of various reintegration activities, such as meetings and compensation changes, and the timeline over which they occur. Many countries have statutory requirements for the reintegration process. Example: you can track the process of reintegration of workers who are returning after a long-term illness.

Configure the Absence Case Event
business process.

Define the steps in the business process definition that are part of the worker reintegration process.

See Steps: Configure Business Process Definitions.

(Optional) Edit Business Processes.

Add the Automated Absence Case Creation
service step after the completion step on these business processes:

Request Leave

Request Time Off

The service step automatically initiates an absence case when a worker's leave of absence or time off meets the parameters configured for an absence case group.

(Optional) Maintain Step Delay.

Use the

Processing Date for Automatic Absence Case Creation

report field to add a step delay to the Automated Absence Case Creation
service step. The step delay prevents the service step from initiating an absence case until the worker meets the parameters of their absence case group.

Anna's absence case group initiates absence cases after 4 weeks of qualifying absences. Anna requests a qualifying leave of absence today that is 10 weeks long. With the step delay, Workday doesn’t initiate an absence case until 4 weeks from today. Without the step delay, Workday initiates an absence case as soon as her manager approves her request.

Create Absence Case Groups.

Initiate Absence Cases.

You can use the

Manage Absence Cases

report to create, view, and close absence cases for a worker.

The Next Level: Absence Occurrences and Absence Case Management