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Administrator Guide
Last Updated: 2023-06-23
Set Up Benefit Enrollment Instructions

Set Up Benefit Enrollment Instructions

Security:
Set Up: Benefits
in the Benefits functional area.
You can provide instructions that display on the enrollment landing and plan selection pages to help workers with their benefit enrollments. You can also provide alternate instructions to specific benefit groups, benefit event types, or both.
  1. Access the
    Maintain Enrollment Instructions
    task.
  2. Select 1 of these options:
    • General Enrollments Sections
      : These sections include the landing page, benefit plans, and other types of instructions related to enrollment elections. Examples: Health Care and Evidence of Insurability.
    • Tobacco Use Sections
      : These sections enable you to configure instructions for employee and dependent tobacco use questions.
  3. As you complete the
    General Enrollment sections
    , consider:
    • Target where and for who Workday displays instructions by selecting benefit groups, enrollment event types, or the 6 benefit plan types. You can select more than 1 filter. Workday prioritizes filters in this order:
      Coverage Type
      ,
      Enrollment Event Type
      , and
      Restrict to Benefit Groups
      .
    • Click
      Format Text
      to add links to external websites or documents.
    • You can't remove or customize the enrollment confirmation message. Workday automatically displays this message when workers complete their enrollment successfully, before your configured instructions in the
      Submit Elections Confirmation
      section.
    Option Description
    Restricted to Benefit Groups
    (Optional) Select benefit groups that need to view the specialized instructions, questions, and responses. You might want to use this option to meet regional or national requirements, or for contract employees.
    Coverage Types
    (Optional) Specify 1 or more coverage types for specific instructions. You can select coverage types in these sections:
    • Additional Benefits Elections
    • Health Care Elections
      .
    • Insurance Elections
      .
    • Retirement Savings Elections
      .
  4. (Optional) As you complete the
    Enrollment Tobacco Use
    and
    Dependent Tobacco Use
    sections, consider:
    Option Description
    Restricted to Benefit Groups
    Select the benefit groups that view the specialized instructions, questions, and responses. You might want to use this option to meet regional or national requirements, or for contract employees.
    Question Text
    Enter a tobacco use question for workers to answer. Example: Have you used tobacco in the last 12 months?
    Question Responses: Text
    Enter the response options that employees can select from. You can enter 2 or 3 responses. Example: You can add a third response option for Not Applicable.
    Question Responses: Values
    Assign either
    Uses Tobacco
    or
    Does Not Use Tobacco
    to the response. If you have a third response, you can assign either of these values to it. Assigning these values triggers any tobacco surcharges or credits that you add to a benefit plan rate.
    Examples: You can assign
    Does Not Use Tobacco
    to these responses: Yes, but I'm in a cessation program or Not Applicable.
    Display Question for Spouse or Domestic Partner During Enrollment
    Select to enable the tobacco use question for spouse or domestic partner.
    Workday automatically displays the tobacco use question on the
    Add Dependent
    task and requires a response. If you don’t track tobacco use, you can add a row in the
    Question Responses
    grid and enter Not Applicable in the text field. Select the
    Does Not Use Tobacco
    option and the
    Default Response
    check box for the row.
    If you hide the
    Tobacco Status (Dependent)
    localized field, during enrollment, Workday hides the tobacco question instructions for spouses and dependents.