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Administrator Guide
Last Updated: 2024-05-17
Setup Considerations: Recruiting Notes

Setup Considerations: Recruiting Notes

You can use this topic to help make decisions when planning your configuration and use of notes. It explains:
  • Why to set it up.
  • How it fits into the rest of Workday.
  • Downstream impacts and cross-product interactions.
  • Security requirements and business process configurations.
  • Questions and limitations to consider before implementation.
Refer to detailed task instructions for full configuration details.

What It Is

Recruiting notes enable users to create and view notes on job requisitions and candidate job applications.

Business Benefits

Notes support collaborative hiring across recruiting and hiring team roles. Storing your notes in Workday reduces the need for third-party applications and potential data compliance issues.

Use Cases

Users such as hiring managers, hiring teams, and recruiters can use notes to:
  • Communicate updates to job requisitions or job applications.
  • View and track recruiting and hiring activity on job requisitions and job applications.
  • Discuss decisions to close or progress a job requisition or a job application.

Questions to Consider

Question
Consideration
What kind of recruiting activity do you want users to create notes for?
You can enable users to add, view, or modify notes on:
  • Candidates
  • Candidate job applications
  • Job requisitions
  • Prospects
Users must have access to the candidate profile to add notes to a candidate's job application.
Which roles do you want to enable to add or view notes?
You can enable users to view notes or view and modify notes.
Users can only see notes for candidates, job applications, prospects, and job requisitions that they have access to. You can use the
Maintain Recruiting Notes
task to hide notes for masked candidate job applications.

Recommendations

No impact.

Requirements

Your organization must use session storage in order to store notes data. Check your browser settings or confirm with your IT team.

Limitations

You can only currently add or view notes on job requisitions or candidate job applications.
Recruiting Notes are only available on desktop.

Tenant Setup

No impact.

Security

Domain
Consideration
Manage: Candidate Job Application Notes
Enables you to add, edit, and view notes on candidate job applications from the candidate profile.
Manage: Job Requisition Notes
Enables you to add, edit, and view notes on job requisitions.
Manage: Maintain Recruiting Notes
Enables you to use the
Maintain Recruiting Notes
task to view or delete notes. This task is for administrators.
Manage: Candidate Notes
Grants access to add, edit, and view notes on the candidate and prospect profile.

Business Processes

Business Process
Consideration
Job Application
When you rescind or cancel a job application event, Workday removes any notes associated with the job application.
Job Requisition
When you rescind or cancel a job requisition event, Workday removes any notes associated with the job requisition.

Reporting

You can use these data sources to create custom reports on notes:
  • Candidate Job Application Notes
  • Candidate Notes
  • Job Requisition Notes

Integrations

No impact.

Connections and Touchpoints

When you purge a user, Workday removes their name from any notes they created. Optionally, you can also purge the content of their notes. When you purge a candidate, Workday also purges the job application or the notes on the candidate job application.
Workday offers a Touchpoints Kit with resources to help you understand configuration relationships in your tenant. Learn more about the Workday Touchpoints Kit on Workday Community.

Other Impacts

Workday hides notes for masked candidate job applications on the candidate profile and the
Maintain Recruiting Notes
task.