Setup Considerations: Requested Feedback

Role-requested feedback, which enables a worker to request feedback on other workers, including feedback for employee reviews. Role-requested feedback can be confidential but not private.

Self-requested feedback, which enables workers to request feedback on themselves. Self-requested feedback can be private but not confidential.

Create specialized feedback templates for different purposes and events.

Enable workers to take the initiative and solicit feedback on themselves.

Use feedback to foster workers' personal and career development.

Workers can request feedback on themselves from other workers and include the feedback in performance reviews.

Managers can request feedback on their workers from other team members or other managers to include in performance reviews or development plans.

Managers can request confidential feedback about workers to use in performance improvement plans and disciplinary actions.

Administrators can create a specific feedback template for the end of a project, with specific questions tailored to gather information from members of the project. You can enable workers to request feedback on themselves from other workers.

Administrators can create a specific feedback template for development, where workers request feedback on themselves. You can encourage the feedback provider to private feedback for candid and constructive input.

Set up mass feedback events for large groups of workers.

To obtain quantifiable feedback results, create questions with different answer types, including multiple choice multi-select, multiple choice single-select, date, and numeric.

Delete

Give Requested Feedback

events using the mass operation management

Cancel Feedback Requests

job to limit the size of your reports.

Use care when securing domains for feedback notifications to prevent workers from seeing notifications they shouldn't see.

To ensure that workers only see feedback intended for them, enable the confidential feedback options on the

Maintain Feedback Setup

task and have workers select it when providing confidential feedback.

When setting up custom feedback notifications for the

Get Feedback on Worker

and

Get Feedback on Self

business processes, set up notifications for the

Give Requested Feedback

business process also to ensure that workers get notified at each step in the process.

To indicate who can view feedback, provide help text for the

Get Feedback on Worker

and

Get Feedback on Self

business processes. Because these business processes are secured to different domains, the help text should include security information. The feedback provider can receive different types of feedback requests for the same person (both

Get Feedback on Worker

and

Get Feedback on Self

), and the help text can clarify who can view the feedback for each event.

When you change confidential or privacy settings on your feedback business processes, update business process help text that states who can view feedback.

Add help text to feedback templates to provide helpful tips and guide users through the feedback event.

Workday doesn't provide a way to limit the number of feedback providers.

Workday doesn't indicate whether workers are providing anonymous role-requested or self-requested feedback. You can use a condition rule on business process help text to inform feedback providers whether their feedback is anonymous.

Workday doesn't support feedback badges for role-requested and self-requested feedback. Workday supports feedback badges for anytime feedback only.

Workday doesn't support hiding feedback from workers and showing feedback to managers on employee review templates. To ensure that only designated workers can view feedback, you can set all feedback for the

Get Feedback for Review

business process event as confidential.

Workers can’t reassign a request to give feedback. Workday displays the Reassign Tasks action as supported on the

Give Requested Feedback

business process policy but has disabled the action.