Skip to main content
Administrator Guide
Last Updated: 2024-09-20
Steps: Set Up Mass Operation Feedback Events

Steps: Set Up Mass Operation Feedback Events

Security: These domains in the System functional area:
  • Business Process Administration
  • Custom Report Creation
You can encourage continuous feedback by scheduling mass feedback events for multiple workers at once. You can configure these mass feedback events:
  • Launch Get Feedback on Self
    : Mass launches the
    Get Feedback on Self
    business process to enable groups of workers to request feedback on themselves.
  • Launch Get Feedback on Worker
    : Mass launches the
    Get Feedback on Worker
    business process to enable managers to request feedback on workers from a target audience. Collecting feedback on managers from their direct reports, or on employees from their mentors and connections can be useful.
  • Cancel Feedback Requests
    : Mass cancels incomplete or expired
    Give Requested Feedback
    events to remove them from My Tasks for feedback providers.
  1. (Mass
    Launch Get Feedback on Self
    or
    Launch Get Feedback on Worker
    events only) Edit Business Processes.
    Update the
    Get Feedback on Self
    or
    Get Feedback on Worker
    business process definition and security policy for mass launch and add:
    • The
      Employee as Self
      security group to the
      Get Feedback on Self - Mass Launch
      action step on the
      Get Feedback on Self
      business process.
    • A role-based security group, like Manager or HR Partner, to the
      Get Feedback on Worker - Mass Launch
      action step on the
      Get Feedback on Worker
      business process definition.
    • The
      Get Feedback on Self - Mass Launch
      action step to the
      Get Feedback on Self
      business process security policy.
    • The
      Get Feedback on Worker - Mass Launch
      action step to the
      Get Feedback on Worker
      business process security policy.
  2. Select:
    • The
      Talent Administrator
      security group, or another unconstrained security group, from the
      Security Groups
      prompt.
    • The
      Launch Get Feedback on Self
      or
      Launch Get Feedback on Worker
      from the
      Access to Segments
      prompt.
  3. Grant
    View and Modify
    permission to your segment-based security group on the
    Mass Operation Management
    domain in the System functional area.
  4. Create a custom report that uses the Give Requested Feedback Events data source for your mass operation:
    • Mass Launch Get Feedback on Self
      : The report displays the feedback requestors. The report must use the
      Indexed All Workers
      report data source (RDS) and return fewer than 50,000 workers.
    • Mass Launch Get Feedback on Worker
      : The report displays the feedback recipients, or the people you're requesting feedback about. When creating the custom report, select the
      Currently Active
      filter from the
      Field
      prompt to ensure that Workday only requests feedback for active workers. The report must also use the
      Indexed All Workers
      RDS and return fewer than 50,000 workers.
    • Mass Cancel Feedback Requests
      : The report displays
      Give Requested Feedback
      events to cancel. To cancel only expired feedback requests, you can copy the
      Expired Feedback Requests
      report to a custom report. Configure the:
      • Give Requested Feedback Events
        RDS.
      • All Give Feedback Requested Events Secured for Processing Person
        data source filter.
      • Expiration Date
        report field.
      • Get Feedback Event
        report field.
  5. Set Up Mass Operations.
    As you complete the task, consider:
    Option Description
    Mass Operation Type
    Select the mass operation:
    • Launch Get Feedback on Self
    • Launch Get Feedback on Worker
    • Cancel Feedback Requests
    Input Report
    Select your custom report.
    Run Frequency
    If your run frequency isn't
    Run Now
    , you can configure run frequency details on the
    Schedule
    tab. To encourage continuous feedback, select a recurring frequency.
    Feedback Template
    (Optional) Workday populates this field if you defined a default feedback template in the
    Maintain Feedback Setup
    task for the
    Get Feedback on Self
    or
    Get Feedback on Worker
    business process.
    If you have condition-rule based feedback templates defined on the
    Maintain Feedback Setup
    task and also have a feedback template specified on the
    Mass Operation Management
    task, when the worker receiving the feedback request matches any condition rule, the condition-rule based template will populate the feedback request. If you assign multiple feedback templates to a condition rule, Workday displays the first template on the condition rule list in the feedback request, but workers can select a different template. For workers that don't meet any condition rules, the template specified on the
    Mass Operation Management
    task will populate the feedback request.
    Feedback Requestors
    (Get Feedback on Worker only) Select the users who will receive the Get Feedback tasks in My Tasks. Workday displays available role-based security groups based on the security policy for the
    Get Feedback on Worker - Mass Launch
    action step in the default business process definition.
    Feedback Providers
    (Get Feedback on Worker only) Enter feedback providers for Workday to populate the
    From Workers
    prompt in the
    Get Feedback
    task in My Tasks. The available feedback providers are based on the feedback recipients' relationships defined in Workday (mentors, mentees, connections, or direct reports). If you don't specify this field, then Workday leaves the
    From Workers
    prompt blank.
  • Mass Launch Get Feedback on Self: Workers receive task
    My Tasks
    that they can use to request feedback from another worker. The task includes the feedback template if you selected one when you ran the mass operation.
  • Mass Launch Get Feedback on Worker: Feedback requestors, like managers, can open the
    Get Feedback on Worker
    event from their
    My Task
    . Once the feedback requestor submits the request, the feedback provider then receives a task in
    My Tasks
    and completes the feedback request.
  • Mass Cancel Feedback Requests: Workday removes outdated or ignored feedback requests from the
    My Tasks
    of feedback providers. When there's only 1
    Give Requested Feedback
    subprocess, Workday also cancels the parent business process event.
Workday notifies you if you include an inactive feedback template in a mass launch. The mass launch operation still launches successfully, but feedback requestors must manually select an active template or create their own questions. This limitation only applies for daily, weekly, or monthly run frequencies.
If an administrator enables the
Talent Effect
option in the leave type for an employee on a Leave of Absence, Workday doesn't include the employee in team reports for mass operation feedback events.