Steps: Set Up Mass Operation Feedback Events
Security: These domains in the System functional area:
- Business Process Administration
- Custom Report Creation
You can encourage continuous feedback by scheduling mass feedback events for multiple workers at once. You can configure these mass feedback events:
- Launch Get Feedback on Self: Mass launches theGet Feedback on Selfbusiness process to enable groups of workers to request feedback on themselves.
- Launch Get Feedback on Worker: Mass launches theGet Feedback on Workerbusiness process to enable managers to request feedback on workers from a target audience. Collecting feedback on managers from their direct reports, or on employees from their mentors and connections can be useful.
- Cancel Feedback Requests: Mass cancels incomplete or expiredGive Requested Feedbackevents to remove them from My Tasks for feedback providers.
- (MassLaunch Get Feedback on SelforLaunch Get Feedback on Workerevents only) Edit Business Processes.Update theGet Feedback on SelforGet Feedback on Workerbusiness process definition and security policy for mass launch and add:
- TheEmployee as Selfsecurity group to theGet Feedback on Self - Mass Launchaction step on theGet Feedback on Selfbusiness process.
- A role-based security group, like Manager or HR Partner, to theGet Feedback on Worker - Mass Launchaction step on theGet Feedback on Workerbusiness process definition.
- TheGet Feedback on Self - Mass Launchaction step to theGet Feedback on Selfbusiness process security policy.
- TheGet Feedback on Worker - Mass Launchaction step to theGet Feedback on Workerbusiness process security policy.
- Select:
- TheTalent Administratorsecurity group, or another unconstrained security group, from theSecurity Groupsprompt.
- TheLaunch Get Feedback on SelforLaunch Get Feedback on Workerfrom theAccess to Segmentsprompt.
- GrantView and Modifypermission to your segment-based security group on theMass Operation Managementdomain in the System functional area.
- Create a custom report that uses the Give Requested Feedback Events data source for your mass operation:
- Mass Launch Get Feedback on Self: The report displays the feedback requestors. The report must use theIndexed All Workersreport data source (RDS) and return fewer than 50,000 workers.
- Mass Launch Get Feedback on Worker: The report displays the feedback recipients, or the people you're requesting feedback about. When creating the custom report, select theCurrently Activefilter from theFieldprompt to ensure that Workday only requests feedback for active workers. The report must also use theIndexed All WorkersRDS and return fewer than 50,000 workers.
- Mass Cancel Feedback Requests: The report displaysGive Requested Feedbackevents to cancel. To cancel only expired feedback requests, you can copy theExpired Feedback Requestsreport to a custom report. Configure the:
- Give Requested Feedback EventsRDS.
- All Give Feedback Requested Events Secured for Processing Persondata source filter.
- Expiration Datereport field.
- Get Feedback Eventreport field.
- Set Up Mass Operations.As you complete the task, consider:
Option Description Mass Operation TypeSelect the mass operation:- Launch Get Feedback on Self
- Launch Get Feedback on Worker
- Cancel Feedback Requests
Input ReportSelect your custom report.Run FrequencyIf your run frequency isn'tRun Now, you can configure run frequency details on theScheduletab. To encourage continuous feedback, select a recurring frequency.Feedback Template(Optional) Workday populates this field if you defined a default feedback template in theMaintain Feedback Setuptask for theGet Feedback on SelforGet Feedback on Workerbusiness process.If you have condition-rule based feedback templates defined on theMaintain Feedback Setuptask and also have a feedback template specified on theMass Operation Managementtask, when the worker receiving the feedback request matches any condition rule, the condition-rule based template will populate the feedback request. If you assign multiple feedback templates to a condition rule, Workday displays the first template on the condition rule list in the feedback request, but workers can select a different template. For workers that don't meet any condition rules, the template specified on theMass Operation Managementtask will populate the feedback request.Feedback Requestors(Get Feedback on Worker only) Select the users who will receive the Get Feedback tasks in My Tasks. Workday displays available role-based security groups based on the security policy for theGet Feedback on Worker - Mass Launchaction step in the default business process definition.Feedback Providers(Get Feedback on Worker only) Enter feedback providers for Workday to populate theFrom Workersprompt in theGet Feedbacktask in My Tasks. The available feedback providers are based on the feedback recipients' relationships defined in Workday (mentors, mentees, connections, or direct reports). If you don't specify this field, then Workday leaves theFrom Workersprompt blank.
- Mass Launch Get Feedback on Self: Workers receive taskMy Tasksthat they can use to request feedback from another worker. The task includes the feedback template if you selected one when you ran the mass operation.
- Mass Launch Get Feedback on Worker: Feedback requestors, like managers, can open theGet Feedback on Workerevent from theirMy Task. Once the feedback requestor submits the request, the feedback provider then receives a task inMy Tasksand completes the feedback request.
- Mass Cancel Feedback Requests: Workday removes outdated or ignored feedback requests from theMy Tasksof feedback providers. When there's only 1Give Requested Feedbacksubprocess, Workday also cancels the parent business process event.
Workday notifies you if you include an inactive feedback template in a mass launch. The mass launch operation still launches successfully, but feedback requestors must manually select an active template or create their own questions. This limitation only applies for daily, weekly, or monthly run frequencies.
If an administrator enables the
Talent Effect
option in the leave type for an employee on a Leave of Absence, Workday doesn't include the employee in team reports for mass operation feedback events.