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Last Updated: 2023-09-08
Troubleshooting: All Imported Time Clock Events Unmatched

Troubleshooting: All Imported Time Clock Events Unmatched

You imported the:
  • Time clock events while the period was locked or closed.
  • Same time clock events twice.
Delete a small number of unmatched time clock events:
Security: Configure the
Worker Data: View/Edit Time Clock Events
 domain in the Time Tracking functional area.
  1. Access the
    Time Clock History
     report for the worker.
  2. Select a
    Start Date
     that includes the week of the unmatched events.
  3. Delete the unmatched events.
Delete a large number of unmatched time clock events using the Enterprise Interface Builder (EIB):
To delete multiple time clock events, you must have their unique Time Clock Event IDs. Otherwise, follow the steps for deleting a small number of unmatched events.
Security:
Integration Build
 domain in the Integration functional area.
  1. (Optional) Access the
    Maintain Invalid Time Clock Events
     task to check for errors and see the volume of unprocessed and unmatched time clock events.
  2. Access the
    Create EIB
     task.
    Select
    Inbound
    .
  3. On the
    Get Data
     page, in the
    Data Format
     section, from the
    Web Service Operation
     prompt, select
    Put Time Clock Events (Web Service)
    .
    Accept the default settings.
  4. On the
    View Integration System
     report, from the related actions menu of the EIB, select
    Template Model
    Generate Spreadsheet Template
    .
    Select
    Confirm
    .
  5. On the
    View Background Process
     report, click
    Refresh
    .
    Download the empty Put_Time_Clock_Events.xlsx spreadsheet from the
    Output Files
     tab.
  6. In the spreadsheet, enter the time clock event data you want to delete. Use only the first 4 columns of the spreadsheet.
    Column
    Description
    Spreadsheet Key
    Determines how many entries Workday batches for each job. We recommend that you batch together 1,000 time block entries per job. Example: Use
    1
     for the first 1,000 rows and
    2
     for the next 1,000 rows.
    Row ID
    An incremental value for each row. Example: Use
    1
     for the first row,
    2
     for the second row, and
    3
     for the third row.
    Time Clock Event ID
    Each time clock event has a unique ID. You must enter the ID to delete the event.
    Delete Time Clock Event
    Enter
    Y
     to indicate that you want to delete the time block.
  7. Access the
    Launch / Schedule Integration
     task.
    From the
    Integration
     prompt, select
    Put TCE
    .
    Security:
    Process: Time Clock Integration
     domain in the Time Tracking functional area.
  8. On
    Schedule an Integration
    , in the
    Integration Attachment
     row, from the
    Value
     prompt, select
    Create Integration Attachment
    .
    Attach the completed spreadsheet.
  9. (Optional) To verify that no errors or unmatched time clock events remain, access the
    Maintain Invalid Time Clock Events
     task.