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Administrator Guide
Last Updated: 2023-12-15
Troubleshooting: Managers Can't View Project Time Blocks on Reports

Troubleshooting: Managers Can't View Project Time Blocks on Reports

Cause
Solution
The project manager doesn't have a role on the project.
Assign Roles to Projects.
Assign the project manager a role on the project or project hierarchy.
Security:
Manage: Project Details
domain in the Project Tracking functional area.
Workers report time outside of the project manager's supervisory organization.
Remove any indexed report fields from these fields in your custom report:
  • Custom Report Filter
  • Group By Field
Indexed report fields prevent managers from viewing project time blocks outside of their supervisory organization.
The project manager doesn't have security domain access.
  1. Give the project manager access to these security domains using an unconstrained, role-based security group:
    • Reports: Time Tracking
      domain in the Time Tracking functional area.
    • Manage Project Plan
      domain in the Project Tracking functional area.
    When you use this security setup, project managers can report on all time blocks for the workers on their projects, including time worked for different projects or supervisory organizations.
  2. (Optional) Create Custom Reports.
    Use the
    All Time Blocks
    report data source with one of these project data source filters:
    • Reported Time Blocks for Projects/Project Hierarchies
    • Reported Time Blocks for Projects/Project Hierarchies and Company
    When you use project data source filters, you limit reports to display only time blocks of projects belonging to the project manager.