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Administrator Guide
Last Updated: 2024-09-20
Set Up Global Address Validation

Set Up Global Address Validation

Determine if you need to access the
Innovation Services Opt-In
task to enable this feature. See Set Up Global Address Lookup.
Workday validates an address upon entry. You receive an alert if the address isn’t an officially recognized postal address.
  1. Access the
    Maintain Localization Settings
    task, Contact Information Area, to enable Global Address Validation by country.
    Security:
    Set Up Tenant Setup - Global
     in the System functional area.
  2. (Optional) Once enabled, observe how address validation works by entering an address in a task where we capture address information. Example: Access the
    Change My Home Contact Information
    task and enter a home address in all required fields.
    Workday validates the address and displays an alert when the address needs a correction. When possible, a matching valid address displays that you can use to overwrite the incorrect address fields. When Workday can't suggest a matching valid address, an alert displays. You can attempt to validate an address 5 times.
  3. (Optional) Initiate a review or approval step when you submit an invalid address as part of a business process.
    Access the business process definition of any Contact Change event and select these options:
    1. Type = Approval or Review
    2. Optional = No
    3. Group = groups that the business process routes to
    4. Do not Advance = No
  4. Access the Related Actions near the magnifying glass and select the
    Maintain Step Conditions
    business process.
  5. Click + to add an entry condition. Select
    Create Condition Rule
    .
  6. Add these options for the condition rule:
    1. Description. Example: If address entered isn’t valid, route to HR Partner.
    2. And/or = And
    3. -( = leave empty
    4. Source External Field or Condition Rule = Contact Change Event has Invalid Address
    5. Relationship Operator = equal to
    6. Comparison Type = Value specified in this filter
    7. Comparison Value is checked
  7. Click
    Done.
Once enabled in your tenant, this feature validates addresses for candidates, students, and workers.