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Administrator Guide
Last Updated: 2024-06-14
Concept: Approval Step

Concept: Approval Step

Approval

An
Approval
step gives the designated approver the opportunity to approve or deny the entire business process. You can use the
Business Process Steps
tab when you edit a business process definition to configure approval settings. Use the
Group
column to control which security group (usually a role-based security group) performs the approval. Workday notifies everyone in that group that they have an approval.
You must check the
All
check box for an
Approval
step or the notification disappears from everyone's My Tasks when 1 person in the role approves of the request.
When 1 person approves all
Approval
steps, Workday displays
Automatic Approval
for the remaining steps.
Example: Step b is an
Approval
step. Step c is also an
Approval
step. Both steps are awaiting Betty to approve. When Betty approves step b, Workday displays step c as
Automatic Approval
.
When an approver selects:
  • Deny
    , Workday terminates the business process and restores the changed data to its original state.
  • Send Back
    for an
    Approval
    step, Workday displays options to send the step back to prior steps in the parent process including the
    Initiation
    step and
    Approval
    steps in business process types for which
    Allow Send Back to Prior Approval
    is enabled. Approvers also can send the process back to the
    Initiation
    step of any sibling of the current process. Example: A manager wants to send back an item to an employee during the performance appraisal process.
    When a parent process is sent back to a step before the subprocess step, Workday changes the status of the subprocess to
    Revised
    . You can't send a business process step back to the
    Parent
    of the parent process or to a particular step in a sibling process.
When you send back a step, the comment you enter displays for the prior approver.
You can use
Routing Restrictions
in the business process to exclude Prior Approvers or the Event Subject, but you can't reroute the step to someone else. When you configure the restrictions to skip everybody eligible to receive the step, Workday skips the step and specifies it as
Not Required
.
When you enable delegation for the sent back step, Workday sends the step back to the delegate, not to the delegator. Similarly, when you reassign a step, Workday reassigns the step to the previous assignee.
You can configure an
Approval
step so that it doesn't deliver notifications to My Tasks by accessing the
Maintain My Tasks Display
related action of the business process step.

Additional Approvers

An approver of a business process can add additional approvers to an event while the business process is in progress. Example: A manager's Manager approving a new position as part of the
Create Position
business process might decide that they need to send this particular request to the General Manager for additional approval to create this position.
On the toolbar of a My Tasks item, you can click
Add Approvers
to add additional approvers to a business process step. You can select one or more workers who you want as approvers for this event (in addition to yourself) from the
Additional Approvers
prompt. You can only select workers that belong to security groups granted permissions to the
Ad Hoc Approve
action in the business process security policy. The contextual security groups displayed in the prompt are context-sensitive to the event target, not to the worker taking action on the business process.
The
Ad Hoc Approve
action is available on review steps of a business process in which you can add or change data, as well as all
Approval
and
Consolidated Approval
steps of a business process. The action isn't available on
Approval Chain
or
Consolidated Approval Chain
business process steps.
Added approvers can perform these actions on business process steps:
  • Deny
    .
  • Delegate
    .
  • Reassign
    .
  • Send Back
    . An added approver can send back a task to an
    Action
    step and to
    Approval
    steps in business process types for which
    Allow Send Back to Prior Approval
    is enabled. When an added approver sends back a task, the original approver must manually add the added approver back to the workflow as an ad hoc approver for the second iteration of the business process.

Consolidated Approval

A
Consolidated Approval
means approving 1 or more selected steps at a time. Unlike the other approvals, it doesn't approve the entire business process. Configure the
Consolidated Approval
step after you add it to a business process definition. You can configure the step by selecting
Business Process
Configure Consolidated Approval
from the related actions menu of the step.

Mass Approval

This type of step is only available for business processes that deal with multiple organizations. Examples include
Accounting Journal Intercompany Event
,
Create Project
, and
Spend Authorization
. With the
Mass Approval
step, the approver gets 1 My Tasks approval notification for all the organizations, and can select individual organizations to approve or deny.