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Administrator Guide
Last Updated: 2024-06-14
Steps: Enable Delegations

Steps: Enable Delegations

You can configure delegations in your tenant so that workers can select a delegate to complete My Tasks items. Reassignment permanently moves responsibility for a task from 1 person to another. Delegation doesn't remove responsibility ownership for the task from the original task owner.
  1. Access the
    Edit Tenant Setup - Business Processes
    task.
    Select at least 1 option in the
    Users Can Delegate Tasks To
    prompt.
    You can also select these check boxes:
    • Require End Dates
    • Apply Routing Restrictions During Delegation
    Tenant delegation settings apply only to users requesting delegation on behalf of themselves. When you enable role-based or user-based security groups to request delegation on behalf of others, these settings don’t apply.
    Security:
    Set Up: Tenant Setup - BP and Notifications
    domain in the System functional area.
  2. Configure the security policy for the
    Request Delegation Change
    business process.
  3. From the related actions menu of a business process you want to enable for delegation, select
    Business Process Policy
    Edit
    .
    In the
    Policy Restrictions
    section, select the
    Allow Business Process Delegation
    check box.
    In the
    Who Can Start the Business Process
    section, specify which security groups can delegate the initiating actions. You can only do this when the business process definition enables you to delegate initiating actions.
  4. Configure these business process definitions:
    • Request Delegation Change (Default Definition)
      : Include a
      Review
      or
      Approval
      step on the business process definition when you want someone to review delegations before they take effect. Anytime someone configures a delegation for a period of time, Workday initiates the
      Request Delegation Change
      business process.
    • Delegate Task (Default Definition)
      : Include an
      Approval
      step on the business process definition when you want someone to review single task delegations before they take effect. Anytime someone delegates a single task from their My Tasks, Workday initiates the
      Delegate Task
      business process.
    Create the default definitions if they don't exist in your tenant.
  5. Enable workers to select a delegate to complete My Tasks items and initiate business process actions.