Skip to main content
Documentation
Documentation
Administrator Guide
Last Updated: 2024-02-23
Reference: File Size and Printing Limits

Reference: File Size and Printing Limits

Attachment Size in Tenant Setup

When you configure your tenant, the Maximum Attachment Size is 30,720 KB (30 MB) and the Maximum Image Size is 10,240 KB (10 MB). You can't change these size limits. If you attempt to attach a file or image that is larger than these sizes, you receive an error message.

File Size in My Reports

The size of an individual compressed file that you can store in
My Reports
 can be up to 1 GB. You can store these types of files in
My Reports
:
  • Cloud Archive Files (used for shared Solutions).
  • Output from Outbound EIBs.
  • Scheduled Reports.
  • Output files from Connectors and Studio integrations.
Note that you can configure Studio integrations to retrieve documents from an external location.

Printing Business Forms

The following limits apply to printing business forms based on Report Designer in Workday Studio and XSLT:
Business forms are subject to the same runtime boundaries as Studio integrations. To ensure resource availability for all customers, Workday terminates any business form printing job that:
  • Takes longer than 2 hours to process. This 2-hour limit includes both the time needed to retrieve data using Reports as a Service (RaaS) and the time taken to generate the PDF document.
  • Generates more than 3 GB of files during the integration run.
  • Generates any single file larger than 1 GB (compressed) during the integration run.
  • Uses more than 6 GB of memory during processing or 27 GB if run in bulk.
Additionally, Workday places limits on the size of files that you can load into a Workday tenant. These limits apply to report designs and the images used with business form layouts.
The 2 factors that most significantly impact the time needed to generate a PDF document for a business form are:
  • The complexity of the report definition in Workday.
  • The complexity of the report design in Workday Studio.
A simple report design might succeed in processing the data returned by RaaS within the 2-hour limit where a complex design would fail.
Custom XSLT transformations can consume several times the amount of memory that the source data requires.
The following limits apply to printing business forms that include attachments:
The maximum number of attachments per business form is 999. Workday supports these attachment types:
  • GIF
  • IEF
  • JPG
  • PNG
  • TIFF
  • BMP
  • XWD
  • PDF
Attachments can be in either portrait or landscape orientation. Workday doesn't support password-protected, secured, corrupted, or invalid attachments.
Resulting Document Expiration Offset (in days):
 This setting determines how long the resulting document will be available in Workday. The maximum value allowed is 25,000 days.

Printing to PDF from the Workday User Interface

When you mouse over the printer icon above a Workday report in your browser, these events can occur:
  • Workday displays the message
    This document is too large to produce as a printable version (PDF)
    .
  • The printer icon might not display above the report.
This behavior only occurs when you display a very large Workday report in your browser. Workday provides a best-effort attempt to process print requests as quickly as possible. However, Workday doesn’t guarantee when a print request will complete. These factors are highly dependent on the current load on Workday and the work that needs to take place.
Workday processes run on shared resources, and processing time can vary greatly depending on how many other requests Workday is processing at the same time.