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Administrator Guide
Last Updated: 2023-06-23
Concept: System Health Dashboard

Concept: System Health Dashboard

The System Health Dashboard provides visibility into the resource usage and workload of your tenant. It includes tools that enable you to monitor critical processes and to identify and mitigate resource bottlenecks.
Security:
System Monitor Administrator
 and
Resource Scheduling Administrator
 domains in the
System
 and
System Health Dashboard
 functional areas.

System Monitor

Workday displays visualizations of tenant metrics on the
System Monitor
 tab, including the number of active users, running tasks, queued tasks, and degraded tasks. Degraded tasks are processes that Workday throttles in order to preserve the performance of your tenant.

View System Notifications

You can create alerts that notify you when:
  • Workday metrics rise above or fall below a specified threshold.
  • A scheduled process runs too long.
Example: You set an alert for Workday to notify you when Data Backup runs for longer than 300 minutes.

System Snapshots

The
System Snapshots
 task enables you to create snapshots of your tenant metrics so you can capture and analyze Workday activity. Workday stores snapshots in the
System Snapshots
 report for 90 days. Customer support uses these snapshots to view Workday metrics, enabling more efficient collaboration and issue investigation.

Resource Scheduling

You can access the
Resource Scheduling
 report to view projected tenant loads and to mitigate resource bottlenecks for integrations, jobs, and reports.
Workday uses data from historical runs to display a grid that visualizes your projected quantity of tasks for integrations, jobs, and reports over a period of time. Drill down on a time segment to display the projected number of tasks starting or running in that segment.