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Administrator Guide
Last Updated: 2023-09-08
Create and Activate Notification Templates

Create and Activate Notification Templates

Security: These domains in the System functional area:
  • Drive
  • Notification Designer
You must create a notification template, publish it, and enable it for specific notification types before you can use it in an email notification. Users who have access to a task or business process that sends notifications can view and select only the notification templates that are available for that specific task or business process.
  1. From Drive, select
    Add New
     >
    Notification Template
     and name the template.
  2. Select a layout with the components that you need or build your own.
    Some of the layouts include a data row supported by specific notification categories. Layouts that don't include a data row are supported by all notification categories.
  3. Insert content, such as images, text, buttons, data rows, and social media icons, by clicking the
    +
     icon along the border of existing content containers.
    Some elements of email notifications (such as text and buttons) might look different to the recipient depending on the email client.
  4. (Optional) Add language layouts for the template by clicking
    Language
     >
    Add Language
    .
    Each layout you add to the notification template inherits the content present in the base layout at the time you add the language. You can customize the content in each layout by manually adding translated text, replacing images, setting fonts, and changing colors. You must add or delete containers and data rows directly from the base layout for changes to apply to all other languages.
  5. Click
    Publish
     to make the notification template available for use in a new notification.
    You can click
    Edit
     and make changes to the template but you must publish the template again to apply those changes.
  6. Click
    Set Category
     in the
    Template Details
     panel to add one or more notification categories and specify the types of notifications that can use the template. If the template includes a data row, only categories that support that data row display.
  7. (Optional) Click
    Maintain
     (or use the
    Maintain Notification Templates
     task) to add or remove the notification categories for multiple templates at a time. If the template includes a data row, only categories that support that data row display.
    A template can be enabled for multiple categories at the same time, and a category can support multiple notification templates at a time.
You can select a notification template from a prompt when sending notifications for the following:
Business Process Custom Notifications:
  • Add
    ,
    Edit
    , and
    Copy
     custom
    Workflow Notifications
    .
HCM - Core
  • Message Workers
     task
HCM - Recruiting:
  • Invite to Apply
    ,
    Send Message
    ,
    Prospect Consent Collection
    , and
    Manage Interview Scheduling Settings
     tasks.
  • Manage Recruiting Campaigns
     in the Candidate Engagement functional area.
  • Job Alerts
     available when using the Internal Career Site and External Career Site tasks.
Student:
  • Create Student Message
     and
    Edit Student Message
     tasks.