FAQ: Workday Benchmarking

I signed the Benchmarking Services order form and opted in to nonusage benchmarks. When I run a report, why don't I see results for the nonusage benchmarks?

There can be several reasons why you don't see benchmarks to which you opted in:

You haven't completed the necessary setup for the opted-in subcategories.

The minimum threshold for customer participation in the opted-in subcategory isn't sufficient, so Workday doesn't display benchmarks.

The most recent status of your signed Benchmarking Services order form doesn't reflect in your tenant. You must log a new Workday Support case to update your tenant status.

I didn't sign the Innovation Services Agreement nor Benchmarking Services order form, so why am I seeing Workday Usage benchmarks?

Workday Usage benchmarks access comes from your Workday usage metrics authorization.

I didn't opt in to any benchmarks. Why do I see a DAAS Job
in the

Process Monitor

report? Also, why am I seeing a daas-integration
user?

Since all customers are eligible for usage metrics, they contribute data to usage-related benchmarks. Workday runs a regular job named DAAS Job
that extracts usage benchmarks. Workday creates a daas-integration
username the first time the job runs in your tenant. You can't use daas-integration
to sign in to a user-interface session in Workday.

I'm already a Workday Benchmarking customer through the Benchmarking Services order form, and I just signed the Innovation Services Agreement. Do I need to take any additional steps to continue benefiting from benchmarking?

No, opting in to Innovation Services doesn't affect your access to Workday Benchmarking functionality. However, Workday recommends that you select the

Workday Benchmarking

check box on the

Innovation Services Opt-In

task.

If you clear the

Workday Benchmarking

check box on the

Innovation Services Opt-In

task, you'll opt out of benchmarking even if you've signed the Benchmarking Services order form.