Concept: Workday AI for Universal Main Subscription Agreement Customers

To determine your company's subscription agreement type:

Access your Community profile.

Beneath your name, click the

name of your company

.

In the

Subscription Service Agreement

field:

MSA

indicates the Main Service Agreement (MSA) type.

UMSA

indicates the Universal Main Subscription Agreement (UMSA) type.

Workday often relies on data contributions to deliver artificial intelligence (AI) features. For customers who are subject to the UMSA, Workday automatically enables data contributions for AI features in your purchased SKUs. Workday may use this data to train or enhance the associated AI feature.

Workday activates AI features for UMSA customers in stages:

Workday enables AI features in the next service update, such as the weekly maintenance window.

Data contributions populate in the

Data Contributions for Workday AI

task within 24 hours.

AI recommendations appear in your tenant within 14 days.

Data Contributions

UMSA customers can manage their data contributions using the

Data Contribution for Workday AI

task, secured to the Manage: Data for ML Features
and View: Data for ML Features
domains in the Innovation Services functional area. See Manage Workday AI Data Contributions for Universal Main Subscription Agreement Customers.

Workday groups data contributions by the AI feature that uses the data, so you only share the specific data needed for each feature. You can manage contributions for each feature individually or at the product line level.

To view the data categories needed for each AI feature, see Reference: Workday AI Data Contributions.

When you disable data contributions for an AI feature or a product line, you no longer contribute data and Workday deletes your past data contributions within 30 days.

Disabling data contributions can impact the performance of certain AI features. The impact of disabling data contributions will vary by feature, from a degraded experience to the feature not functioning at all.

To understand how disabling contributions may affect a feature, see the feature's Workday AI Fact Sheet.

These reports can also help you view contribution details:

The

AI Features Data Details

report, secured to the View: Data for ML Features
domain, displays the data contributions associated with all AI features available across Workday, filtered by product line.

The

Intelligent Features Report

report, secured to the Manage: Data for ML Features
and View: Data for ML Features
domains, displays AI features for all SKUs and AI features for your purchased SKUs.

AI Feature Notifications

You can enable notifications about upcoming changes to AI features by configuring the AI Features and Third Party Notification
domain in the Innovation Services functional area. See Steps: Set Up Notifications for AI Feature Data Contributions.

Members of security groups with access to the AI Features and Third Party Notification
domain receive these notifications.

Notification Type	Delivery Timing	Purpose
AI Feature Availability	On the day of feature release.	Confirms the AI feature is available in your Production tenant and starts a 14-day period for you to manage your data contributions before data extraction begins.
Description or Technical Updates	Weekly, as triggered by changes.	Reports updates to feature descriptions and changes to data fields used by the AI feature.
Upcoming AI Features	30 days before release.	Provides a notice of upcoming AI features applicable to your purchased SKUs.

Workday doesn't extract data for the new AI feature until 14 days after the Workday release. You can disable data contributions the day of the AI feature release.

Testing AI Features

AI features that require data contributions won't function accurately in your Sandbox tenant. To test AI features before deploying them to your Production tenant, use your Sandbox Preview or Implementation tenants.

You can use these tasks to test your configuration in your Sandbox Preview or Implementation tenants.

Task	Description
Maintain Weekly Data Contribution Activation for Implementation Tenant	Manages future weekly data extracts. After you select Activate for Implementation Tenant to enable a feature in your Implementation tenant, the report runs automatically on Mondays to refresh data.
Run On-Demand Data Contribution Activation for Implementation Tenant	Extracts data and subscribes the tenant to future weekly extracts.

To ensure accurate testing, Workday recommends you refresh your Sandbox Preview or Implementation tenant before running these tasks. Because AI features require a certain amount of data, it can take up to 2 weeks for recommendations to appear.