Skip to main content
Documentation
Documentation
Administrator Guide
Last Updated: 2025-12-12
Download PDF
Enable Innovation Services Feature and AI Data Contributions for MSA Customers

Enable Innovation Services Feature and AI Data Contributions for MSA Customers

Innovation Services offers features that provide functionality beyond Workday's core products. When your organization's Subscription Service Agreement is the Main Service Agreement (MSA), you can only access these features through Innovation Services. To access Innovation Services, you must sign the Innovation Services Addendum (ISA). Then, you can enable Innovation Services features using these steps.
Some Innovation Services features use artificial intelligence (AI) as part of their functionality. For these features, you must also enable data contribution, which Workday uses to provide better in-feature AI results.
Contact your Customer Success Manager, or have your Named Support Contact Administrator open a Customer Success request via Workday Community, to acquire and sign the order form to subscribe to Innovation Services.
  1. Enable the Innovation Services functional area.
  2. Configure the
    Manage: Innovation Services
     domain in the Innovation Services functional area.
  3. Access the
    Innovation Services and Data Selection Opt-In
     report.
  4. On the
    Innovation Services Opt-In
     task, select the check box for the feature you want to enable from the
    Available Services
     tab.
  5. (Optional) On the
    Maintain Innovation Services Data Selection Opt-In
     task, select the check boxes for the data you want to contribute for AI.
    See: Reference: Workday AI Data Contributions to view which data contributions the feature requires.
AI features that require data contributions won't function accurately in your Sandbox tenant. To test AI features before deploying them to your Production tenant, use your Sandbox Preview or Implementation tenants.
You can use these tasks to test your configuration in your Implementation tenant.
Task
Description
Maintain Weekly Data Contribution Activation for Implementation Tenant
Manages future weekly data extracts.
Run On-Demand Data Contribution Activation for Implementation Tenant
Extracts data and subscribes the tenant to future weekly extracts.
To ensure accurate testing, Workday recommends you refresh your Sandbox Preview or Implementation tenant before running these tasks. Because AI features require a certain amount of data, it can take up to 2 weeks for recommendations to appear.