Set Up Signing Workflows
Enable access to
Workflow Builder
.Upload documents to workflows.
Identify users, groups, or departments as signers.
You can configure who signs a document, establish the signing order, and manage signer responsibilities in Workflow Builder. You can apply conditions to dynamically add or remove recipients, and track signing status throughout the workflow.
- ClickWorkflow.
- On theWorkflow Buildertab, select a workflow.
- Select a user, group, or department as the recipient.
- (Optional) ClickSpecify Condition. You can define conditions to dynamically add or remove signers.
- ClickSign.
- Assign a signing coordinator by selectingTicket Submitteror a workspace user.The signing coordinator monitors the signing process and ensures all signers complete their actions.Avoid modifying the signing order or recipients directly in the eSignature tool such as Docusign, as it may cause discrepancies in the workflow.The application automatically routes signers in the order of workflow stages.
- In Docusign, specify the signing order.You can maintain the signing order or modify it to allow all recipients to sign simultaneously.eSignature StatusesUse the eSignature status indicators to track each signer's actions during the signing phase.StatusDescriptionSignature Request Not SentThe sender didn't send the document for signature.Signature PendingThe sender sent the document and is waiting for the signer to act.SignedThe signer completed the e-signature.Signed via UploadThe person who signed the document externally and uploaded it manually using wet ink or an unsupported tool.
You configure the signing process, and the workflow tracks the signer's progress based on the defined conditions and signing order.
Monitor signer progress using the
eSignature Status
field.Test the workflow to verify expected signer behavior.
Proceed to the next workflow phase once all signers have completed their action.