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HiredScore
Last Updated: 2026-05-29
Steps: Set Up HiredScore

Steps: Set Up HiredScore

Recruiters and hiring managers can use HiredScore to streamline the recruiting process. Key functionalities include:
  • AI-powered candidate search and recommendations through features like Fetch (identifying candidates for requisitions) and Reverse Fetch (recommending jobs to candidates or prospects). You can use dedicated UIs (such as My Reqs) to manage, filter, and prioritize candidates, perform actions, share profiles, and use custom email templates for communication.
  • A Hiring Manager Dashboard that enables you to screen candidates in customizable stages and take actions.
  • The Hiring Manager Talent Advisor Collaborator (HMTAC), which facilitates communication by leveraging Microsoft Teams channels to:
    • Send automated message templates about various requisition and candidate events.
    • Provide and support a shared workspace between hiring managers and recruiters.
These implementation steps are completed by an implementer or administrator.
Legacy HiredScore users must be aware of the following before using the
HiredScore Tenant Setup
 task:
  • Changes you apply on the
    HiredScore Tenant Setup
     task in Workday might override existing settings in your HiredScore environment.
  • This task is optimized for new customers and products, and may not be required by legacy customers if your implementation is already working as expected. You might encounter errors if Workday detects an unsupported legacy structure. If this occurs, contact Workday Support.
  • HiredScore Tenant Setup
     configurations operate outside the standard HiredScore OX (Copy/Push) framework. This means that you can’t automatically push configuration changes applied in a Workday Implementation (pre-Production) tenant to a Production tenant. Ensure that all validated changes in your Implementation tenant are manually replicated in Production following your internal change management protocols.
  • To avoid potential data loss, legacy users must pay close attention to the notes in each configuration topic.
  1. Configure HiredScore Domain Security Policies.
    Refer to the
    Workday Community: Recruiting Configuration Preparation Guidance
     link in this topic's
    Related Information
    ).
  2. Request your HiredScore tenant login details:
    • A Named Support Contact Admin (NSCA) must email support@workday.com to open a support ticket.
    • In this email, include the customer name and relevant contact information.
    • After processing your request, Workday Support provides you with:
      • Tenant name
      • HiredScore application login URL
  3. Configure Workday HiredScore Integration Details.
  4. Configure HiredScore RaaS Details.
  5. Configure Single Sign-On (SSO).
  6. Configure HiredScore General Settings.
  7. Configure HiredScore Role Mapping.
    For Hiring Manager Talent Advisor Collaborator (HMTAC) customers only.
  8. Export and Sync the Job Application Business Process.
  9. Exclude Recruiting Stage Transitions.
  10. Configure Data Mapping for Job Levels.
  11. Configure Data Mapping for Candidates, Job Applications, and Job Requisitions.
  12. Configure Data Retention Policies.
  13. Configure HiredScore Data Export.
  14. Manage HiredScore Users.
  15. Configure the MS Teams Integration.
    For HMTAC customers only.
  16. Configure Fetch.
  17. Configure Reverse Fetch.
  18. Configure the Fetch UI.
  19. Configure the Dynamic Fetch UI.
  20. Configure the Fetch Profile UI.
  21. Configure the My Reqs UI.
  22. Configure the Job Applications Inbox UI.
  23. Configure the Pending Actions UI.
  24. Configure the Candidate Profile UI.
  25. Configure Email Communication Templates.
    See also: Example: Set Up a HiredScore Email Template.
  26. Activate Talent Network Fetch.
    For users who signed an agreement with Randstad and contacted Workday Professional Services to enable the feature.
  27. Configure HM Dashboard Settings.
  28. Configure the HM Dashboard Grid.
  29. Configure the HM TA General Settings.
    For HMTAC customers only.
  30. Configure MS Teams, Channels, and Tabs.
    For HMTAC customers only.
    See also: Example: Set Up Teams, Channels, and Tabs on MS Teams.
  31. Configure the HMTAC message templates to meet your business requirements, if necessary (for HMTAC customers only).
    These topics contain detailed instructions on the available configuration options:
    • Example: Set Up a HiredScore Welcome Message Template
    • Example: Set Up a HiredScore Alignment for Recruitment Template
    • Example: Set Up a HiredScore Job Requisition Posted Internally Template
    • Example: Set Up a HiredScore Job Requisition Posted Externally Template
    • Example: Set Up a HiredScore First Candidate to Review Template
    • Example: Set Up a HiredScore Open Tasks Template
    • Example: Set Up a HiredScore Provide Interview Feedback Template
    • Example: Set Up a HiredScore Candidate Offer Template
    • Example: Set Up a HiredScore Job Requisition is Filled or Closed Template
    • Example: Set Up a HiredScore Recruiter Welcome Message Template
    • Example: Set Up a HiredScore Recruiter Job Requisition Progress Template