Skip to main content
Documentation
Documentation
Peakon
Last Updated: 2023-06-23
Enable Segment-Specific Benchmarks

Enable Segment-Specific Benchmarks

Security: only members from the
Administrators
 group can set benchmark settings.
It's possible to select a different external or internal benchmark for certain segments to override the standard benchmark selection process.
If you've set up attribute hierarchies, you can also propagate segment-specific benchmarks to child segments.
Segment-specific benchmarks use True Benchmark in the same process as standard benchmarking. The baseline for True Benchmark is the engagement score of the segment-specific benchmark.
Segment specific benchmarks display when you are viewing the configured segment's dashboard. When viewing the segment in the heat map as a segment within another segment, it uses the benchmark of the context.
  1. Go to
    Administration
    Data Settings
    Benchmark
    .
  2. In the
    Segment-specific benchmark
     section, select a segment.
  3. Select the benchmark.
  4. (Optional) Select the percentile preference.
  5. (Optional) Select whether to propagate the benchmark to child segments.
You’re a financial services provider with an Innovation division that needs the technology industry benchmark for more relevant analysis. You also have a hierarchy between the Division and Team attributes, and the benchmark should propagate downward.
  1. Go to
    Administration
    Data Settings
    Benchmark
    .
  2. Scroll down to the
    Segment-specific benchmark
     section.
  3. Set
    Segment
     to
    Innovation (Division)
    .
  4. Set
    Benchmark
     to
    Technology
    .
  5. Check the
    Propagate benchmark to child segments
     box.
  6. Click
    Add specific benchmark
    .