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Peakon
Last Updated: 2023-06-23
Set Open-Ended Question Frequency

Set Open-Ended Question Frequency

Security: Manage questions.
When using an automatically recurring survey frequency (instead of the Manual frequency), you can control how often each employee should receive each open-ended question.
Note that if you set open-ended frequency to be more frequent than the survey frequency, the survey will take it as an instruction to ask more open-ended questions respectively.
Question frequency settings work on a per-employee basis, enabling the survey to use the frequency settings to decide when certain questions are due again, for each employee.
  1. Go to
    Administration
    Questions
    .
  2. Select
    Open-ended questions
    .
  3. Click
    Edit
     on the question that you need to configure. Example:
    What’s on your mind right now that you’d like to tell us?
  4. Select a frequency in the
    Frequency
     field. Example:
    Quarterly
    .
  5. Click
    Update
    .
If you make changes to questions during a live round, the changes will reflect immediately for employees who didn't yet answer the survey.
If you select
Always
, the question will display for all eligible employees in the next (or current) survey and subsequent surveys, until you deactivate the question or change its frequency.
If you select
Once
, the question will display for all eligible employees in the next (or current) survey, but never again. Employees that have already had this question in a previous survey won’t receive it if you set it to
Once
 now, because the question has already met this condition for that employee.
For automatically recurring surveys, the timing of when the question displays can differ from 1 employee to another, depending on when the employee last answered the question.