Reference: Customer Payment Automatic Application Options

Workday provides 2 options for automatic application of customer payments. This table provides an overview of both the options to help you determine the one that best suits your business needs.

Criteria	WD Delivered Automatic Payment Application Rules	Advanced Automatic Payment Application Rules
Predefined	Yes	No Configure your own rules to suit your business needs.
Level	Tenant	Company
Setup required?	None Use the Auto-Apply Customer Payments task to initiate the automatic application rules.	Yes You need to enable the Advanced option on the Edit Customer Payment Auto-Application Configuration task.
Can you edit the rules?	No	Yes
Rule order logic	Workday processes all 8 rules in the numeric sequence from zero to 7, rule by rule until it finds a match rather than payment by payment.
Can you use this functionality for payments imported from external source?	Yes Ensure to enable the Auto Apply flag on the Put Customer Payment web service before importing the external payments in Workday. You can then run the Auto-Apply Customer Payments task to apply the payments. When you use the Customer Payment Lockbox integration, Workday automatically enables the Auto-Apply flag if the Remit-From Customer value exists.	Yes
Ability to schedule	Yes. Use the Schedule Auto-Apply Customer Payments task.	Yes. Before using the Schedule Auto-Apply Customer Payments task, first access the Edit Customer Payment Auto-Application Configuration task for a Company and configure: The advanced rule set you've created. Enable the Advanced check box option.
Workday delivered report to view the automatic application rules.	Workday Delivered Customer Payment Application Rules	None
Workday delivered report to view the customer payments applied automatically.	Yes Customer Payment Auto-Application by Reason	Yes Customer Payment Auto-Application by Reason
Application Types & Remittance Types supported for each rule set
Application Type	Unapplied only	Unapplied and On-account
Amount to Pay	Yes	Yes
Referenced Invoices	Yes	Yes
Remittance Advice Types	None	Invoice Number PO Number Reference Number
Condition Rule	None	Yes