Skip to main content
Documentation
Documentation
Administrator Guide
Last Updated: 2023-06-23
Create Customer Payment Application Rule

Create Customer Payment Application Rule

  • Security: Set Up: Customer Accounts
     in the Customer Accounts functional area.
  • Security: Set Up: Sponsor Accounts
     in the Grants Management functional area.
  • Create payment application reasons.
  • Create condition rules to set the criteria for identifying invoices eligible for automatic application.
You can create custom rules by configuring the payment application reason, the condition rules, and other parameters to retrieve specific invoices.
  1. Access the
    Create Customer Payment Application Rule
     task.
  2. As you complete this task, consider:
    Option Description
    Payment Application Reason
    Select a reason that you've configured to identify the rule Workday uses for payment application.
    You can use the
    Customer Payment Auto Application By Reasons
     report to view your payment applications by the payment application reason.
    When you share the same application reason across different payment application rules, Workday groups the various applications under that 1 reason.
    Application Type
    Select a type of application with this rule.
    • Invoice Credit
      : Applies credit adjustments to invoices.
    • On-account Payment
      : Applies payments to invoices with a payment application status of
      Applied with On Account
      .
    • Unapplied Payment
      : Applies payments to invoices with a payment application status of
      Unapplied
      .
    • Write-Off
      : Creates bad debt write off.
    Workday determines the transactions to process by using a combination of
    Application Type
     and
    Condition Rule
    .
    Allow Application for Different Customers
    Select this check box to enable Workday to apply a payment where the
    Remit-From Customer
     doesn't match the
    Bill-To Customer
     on the invoice.
    Allow Application for Different Company Invoices
    Select this check box to process on-behalf-of payments that have different companies on the customer payment header and the customer invoice header.
    You can use this check box only when you've enabled one of these options:
    • Limit to Referenced Invoices
      .
    • Remittance Advice Type
      .
    • A
      Condition Rule
       that contains a report field used on the customer payment remittance.
    Leave Application as Draft
    Select this check box if you want to review the payment applications performed by the payment rule before submitting them manually.
    Limit to Referenced Invoices
    Select this check box if you want auto-application to match only against the referenced invoices on the remittance advice.
    • When you don't select the check box, auto application process tries to match the payment against all open invoices.
    • This option is available only when the application rule type is either
      On-Account Payment
       or
      Unapplied Payment
      .
    • When this flag is set,
      Condition Rule
       becomes optional, and the
      Remittance Detail Match Conditions
       section becomes disabled.
    Put Remaining Balance On Account
    Select this check box when the payment amount that you apply is less than the payment total and you want to place the remaining amount on account.
    Put Unapplied Payments Fully On Account
    Select this check box to place the entire recorded payment amount on account.
    Condition Rule
    Select a rule that you've created to retrieve specific invoices for automatic payment processing.
    Workday determines the transactions to process by using a combination of
    Condition Rule
     and
    Application Type
    .
    Remittance Detail Match Conditions section
    This option is available only when the
    Application Type
     is either
    On-Account Payment
     or
    Unapplied Payment
    .
    • Remittance Advice Type
      : Use this option to match payments to invoices by a
      PO Number
      ,
      Invoice Number
      , or a
      Reference Number
      . When there’s no remittance advice, Workday ignores this rule.
    • Match by Amount to Pay for Remittance Detail Matching Rule
      : Use this option to match the amount on the
      Other Remittance Information
       against the
      Amount to Pay
       on the
      Record Customer Payment
       task. You can use this option along with Remittance Advice Type, or by itself.
Workday finds invoices that match the rules you've created.
You can now create a rule set for a company by adding these rules in the desired order.