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Administrator Guide
Last Updated: 2023-06-23
Steps: Acknowledge Payments

Steps: Acknowledge Payments

You can load payment acknowledgement files from electronic-payment recipients into Workday. The files acknowledge whether the bank received, processed, or rejected your payments.
  1. Access the
    Edit Bank Account
     task.
    Select the
    Receives Acknowledgement
     check box on the
    Settlement Setup
     grid. This option enables your bank account to receive payment acknowledgements.
    Security:
    Set Up: Bank Entity
     domain in the Banking and Settlement functional area.
  2. Import payment acknowledgements using 1 of these methods:
    • A connector based on the
      Import Payment Status Report
       integration template.
      You can use this integration with the ISO 20022 file format for payment acknowledgements.
    • An Enterprise Interface Builder (EIB) based on the
      Put Payment Acknowledgement Message
       web service.
      Select
      Put Payment Acknowledgement Message
       from the
      Workday Web Service Operation
       prompt for the delivery method.
  3. Upload payment acknowledgements.
Workday automatically matches payment acknowledgements with corresponding payments and sets the applicable payment status.
  • For rejected payments, you can cancel the payment, or find and fix the problem and reprocess the payment.
  • For unmatched payment acknowledgements, you can manually complete the payment.