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Administrator Guide
Last Updated: 2023-06-23
Concept: Managing Docs Templates

Concept: Managing Docs Templates

This table summarizes the primary actions you do when managing Docs templates.
Action
Notes
Create a Docs template
  1. From Drive, select
    Add New
    Document template
    .
  2. Select a source.
  3. Select a category. You can use segment-based security groups to restrict the document categories displayed in the prompt.
Notes:
  • If you want to automatically share one or more Docs templates with a set of users, you can share a folder in Drive with individual users or with a security group, and place the new template into that folder.
  • Docs templates that you create in Drive are owned by the specific users who created them. Owners can do actions on templates that other users can't do; for details, See Reference: Docs Template Actions Available Based on Permissions.
  • Workday Docs doesn't support automatically converting a traditional Docs template (using text blocks and BIRT layouts) into a Docs template; you need to build them manually.
  • For DocuSign, you must use a name that is fewer than 100 characters. For Adobe Sign, names can't contain special characters such as the ampersand (&).
  • Where applicable, Workday Docs automatically sets the Resulting Document Expiration Offset to 10 years; currently this value isn't editable.
  • If a user's language is set to one that Docs doesn't support, such as Slovenčina (Slovenská republika), you can't create or view document templates.
  • You can include optional text that reviewers can add or delete when generating a document. We recommend that you highlight this text or format it in a different color to draw the user's attention when generating the document. The user can make any necessary edits within the Generate Document step before sending the business process on.
Copy a template
From Drive, select the Docs template and click
Make a Copy
.
Migrate a Docs template from 1 tenant to another
Share a Docs template with unspecified users, using a link (URL)
Share with many users at once by giving them a link, which you generate in the
Share
dialog.
  1. Select a Docs template in Drive and click
    Share
    .
  2. Enable the
    Link Sharing
    option if it isn't already enabled. The ability to use link sharing is a system setting. If you don't see the option, check with your administrator.
  3. Select the permission level. Everyone who accesses the Docs template using the link will have this level of access.
  4. Click
    Copy Link.
    Give this URL to people you want to share the Docs template with.
For more information about sharing, see the Drive User Guide.
Share a Docs template with specific users
Sharing with individual users enables you to set a specific permission level for the person; these settings remain active if you turn off link sharing.
  1. Select a Docs template in Drive and click
    Share
    .
  2. In the
    Share with Individuals
    area, type the names of the users that you want to share with and select a permission level in the drop-down menu.
  3. (Optional) Type a message for the users you're sharing with. The message displays in the Workday notification that the users receive after you click
    Share
    .
  4. (Optional) If you're the Docs template owner you can click
    Advanced
    to select whether or not to let editors share the file, and whether to let commenters and viewers copy, download, or print the file.
When you share a Docs template with an individual user, the user receives a Workday notification and (if enabled on the tenant) an email. The user receives the notification whether or not they have access to the Drive domain, but they must have Drive domain and Docs domain access to open the template. For more information about sharing, see the Drive User Guide.
Share a Docs template with security groups
Sharing with a group of users enables you to set a specific permission level for the group; these settings remain active if you turn off link sharing. The ability to use group sharing is a system setting for each Drive item type. If you don't see the option, check with your administrator to ensure that it's enabled.
  1. Select a template in Drive and click
    Share
    .
  2. In the
    Share with Groups
    area, type the names of the groups that you want to share with and select a permission level in the drop-down menu.
  3. (Optional) If you're the Docs template owner you can click
    Advanced
    to select whether or not to let editors share the file, and whether to let commenters and viewers copy, download, or print the file.
Preserve a previous version of the Docs template
Copy the Docs template or download it in the DWXF file format if you want to preserve the current version of data or content, before updating it.
Remove a Docs template
From Drive, select the Docs template and click
Remove
. Drive moves the file to the trash.
Important
: Business processes continue to use removed Docs templates. Additionally, removed Docs templates continue to be selectable in the Configure Generate Document list. Before removing a Docs template, make sure you removed it from any business processes it's configured to. We recommend renaming the template after removing it, adding an indicator to the name that reminds you not to use it.
Recover a Docs template from the trash
From Drive, select
Trash
. Select the Docs template and then click
Restore
. Workday places restored file in the
All Files
view.
If you select to remove a Docs template that was shared with you but you're not the owner, you remove your access to the template. The Docs template disappears from the Drive file list and it doesn't display in the trash.
Permanently delete a Docs template
Access the
Drive Permanent File Delete
task.
Before you can permanently delete a Docs template, you must remove it from any business process it's attached to. It's not possible to permanently delete a Docs template that is,
or has ever been
, configured to a business process.
Manage templates in different languages
Templates in different languages need to be created and managed independently, and configured in the business process accordingly. Workday Docs doesn't support the concept of a translate instance as with traditional Docs templates and text blocks.