Concept: Cycle Time Tracker

The cycle time tracker feature enables users to set and track which party is responsible for a workflow ticket. You can use the

Enable Cycle Time Tracking

check box on the

Settings

tab for the workflow to show or hide cycle time tracking on the intake form when users create a workflow ticket.

With the cycle time tracking feature, users can:

To preserve specific answers from form questions when you move a document to the contracts repository, you can map intake form fields to custom fields in the repository.

To map custom field entries to fields in the document repository, select the appropriate field from the workflow process and link it to an existing document repository field. The available mapping options depend on matching field types.

Example:

Date fields in the contract repository are available as mapping options only for date fields in the workflow.

You can configure notifications to send alerts to individuals or groups upon workflow completion. In the

Notifications

section, you can specify recipients and include a custom message with the notification.

You can configure permissions to control who can view and access tickets.