Concept: Workflow Access Controls

Workflow access controls enable you to determine which users can access submitted tickets.

You can configure access for:

You can enable full or limited access for ticket submitters throughout the workflow. When you select Limited Access, you can specify the actions that submitters can perform on the

Edit

,

Review

,

Sign

, and

Finalize

phases.

Submitters must have View access on a stage to have additional permissions on that stage. Example: To enable submitters to edit form information on the

Review

stage, you must also enable View access on the

Review

stage. You can override limited access settings with the

See Submitted Tickets

option. We don’t apply limited access settings when all users can view submitted tickets. We limit submitter access settings when you select

only specific users

.

Workday generates a direct link to the intake form after you complete and save the workflow. You can copy this link on the

Settings

tab and share it with users for direct form access.