Concept: Benchmarking
Global industry benchmarks enable you to anchor your data to real-world expectations. Company
level results have an external industry benchmark consisting of scores from all
companies running the survey. All segments within each organization are using the
company level scores as the internal benchmark.
You can select the source of your external benchmark. It's also possible to set the benchmark
percentile within your selected external benchmark. Example:
Top 20%
in
Technology
industry.External Benchmark | Description |
|---|---|
Automatic
| The external benchmark references the sector that you selected in . The benchmark consists of the average engagement score of all
organizations in the specific industry. If a benchmark for that sector doesn't
yet exist, the fallback is the Peakon benchmark
option. |
Peakon
| The benchmark consists of the average engagement score of all organizations using
Workday Peakon Employee Voice. |
Industry
| The benchmark consists of the average engagement score of all organizations
in the specific industry. If the selected industry doesn't have enough data points, the fallback is the
Peakon benchmark option, until the industry has
enough data points. We add new data points to benchmarks on a quarterly
basis. |
How Benchmarks Change Based on Context
The context selection works as a filter for survey data set. As you change your context views,
the benchmark selection adapts. Different managers and administrators might view
different benchmark sources when displaying the same segment, depending on the
context selection.
Context Selection | Benchmark Selection |
|---|---|
Company level dashboard. | External benchmark. |
Segment dashboard. Example: Marketing (Department) segment
dashboard. | Internal benchmark: company score. Example: the Growth driver score in Marketing
(Department) uses the company level Growth driver score as
benchmark. |
Viewing a subsegment within a segment dashboard. Example: Viewing Female
(Gender) segment within the Marketing (Department)
segment dashboard. | Internal benchmark: context segment score. Example: the Growth driver score for
Female (Gender) in Marketing (Department) uses the
Marketing (Department) Growth driver score as
benchmark. |
An exception happens if you use segment-specific benchmarks, which enable you to benchmark
specific segments to manually selected external or internal benchmarks.
Segment-specific benchmarks override the standard benchmarking rules.
Benchmark Percentiles
All scores and percentiles use rounding. When determining which benchmark percentile an
engagement score sits in, the dashboard compares the unrounded engagement score to
the unrounded percentile ranges.
Benchmark Percentiles Example
Take an engagement score of
8.96123864
, which displays as 9.0 on the dashboard. In this
example, the top 5% benchmark percentile is 8.97363652
, also displaying as
9.0 on the dashboard.The unrounded engagement score
8.96123864
is below the threshold for the top
5% percentile of 8.97363652
, even though both figures display as 9.0 on the
dashboard. Instead, the score is in the top 10% percentile.Percentile | Score | Range |
|---|---|---|
Top 5% | 9.0 | ≥ 9.0 |
Top 10% | 8.8 | 8.8 - 8.9 |
Top 25% | 8.5 | 8.5 to 8.7 |
Middle | 8.1 | 7.7 - 8.4 |
Bottom 25% | 7.6 | 7.4 to 7.6 |
Bottom 10% | 7.3 | 7.1 to 7.3 |
Bottom 5% | 7.0 | ≤ 7.0 |