Concept: Question Set Dashboards
Managers and administrators can access dashboard summaries of survey results for the standard Peakon question sets.
Users with multiple employee segments available in their segment context menu can view tailored question set overviews per segment.
This topic describes the sections that display in question set dashboards.
Main Scores
The main score of each question set displays at the top of each dashboard. It's possible to display your scores in
Average
or NPS
mode.Typically 1-4 questions contribute to the main score of each question set. To see the contributing questions, click the ? icon next to the main score.
Your organization can set visibility parameters to 3 months, 6 months, or 1 year. The current main score for each question set includes the latest answers from employees from within your organization's selected visibility parameters, enabling trends to emerge over time. See FAQ: How Does Peakon Calculate My Team’s Engagement Score?.
During each survey round, the visibility window moves forward thereby updating the current main score for each question set.
Peakon displays eNPS distributions under the main scores and places employees into an NPS category based. Example: When an employee answers the main engagement questions so that their overall engagement score is 8, the NPS methodology considers them
Passive
.Benchmarks
Your company-level results use external industry benchmarking, while segments typically benchmark against the company's main score, for each question set. The difference to benchmark displays on each question set's dashboard.
When you view subsegments (a segment within another segment's context), Peakon benchmarks the subsegment against the main segment. See Concept: Benchmarking.
True Benchmark
helps account for demographic differences between segments and benchmarked areas. See Concept: True Benchmark.Score Over Time
The
Score Over Time
graph enables you to view how aggregated scores change. Graphs always compare the latest survey round (both closed and ongoing surveys) to the previous round.When there are no previous survey rounds available in your visibility period, the graph displays no rounds.
The standard view displays the survey rounds that are within the visibility period. You can view more historical scores using the
Expand
button, enabling you to:
- Set time parameters.
- For the Engagement question set, you can add the engagement outcome questions and view how the eNPS distribution changes over time.
Participation
You can view the
Latest
and Aggregated
overall survey participation on the dashboard of each question set. The Aggregated
participation is the percentage of unique employees who answered a survey within the visibility window. It's also possible to see the number of employees who received the main question(s) from the question set, and how many of those employees contributed to the main score within the visibility window.
Administrators can set the visibility period for current employees and leavers. Example: The scores of leavers should remain in the main score for 3 months after termination.
Focus Areas
Each driver within each question set represents a different element of organizational psychology and has its own distinct set of questions. Example: Diversity and inclusion drivers represent different element of your efforts to maintain a diverse workforce and have their own distinct set of questions.
When each survey round closes, Peakon determines the drivers that represent strengths for teams and suggests drivers for improvement. See Concept: Strengths and Focus Areas.
Although scores from the engagement drivers do not directly contribute to the main score of the question set, some drivers may have a larger impact on the main score than others. See FAQ: Impact Circles on Drivers.
Focus Segments
After each survey round, Peakon determines the segments that are significantly above and below benchmark. See Concept: Highlighted Segments.
Values
The engagement question set's dashboard displays aggregated responses for your organization's values questions, providing an overview of value effectiveness. See Concept: Values Questions.
Highlighted Topics
Topics group survey comments into themes, providing a comment extract and an average score for the comment theme. If Peakon highlights any of the comment topics, they display in the
Highlighted Topics
section of the dashboard. See Concept: Keyword Topics for Comments.Highlighted Comments
Peakon highlights the most important comments based on how relevant and actionable they are. See Concept: Highlighted Comments.