FAQ: Contacting Strategic Sourcing
- How do I contact the sourcing manager?
- Click theMessage Centerbutton to:
- Ask the sourcing manager a question.Enter a question in the box, attach a file if applicable, and clickSend Question.
- Chat with the sourcing manager.If the sourcing team sends you a question usingChat, click the chat icon and enter your answer.
- View questions you've asked and the answers that you've received from the sourcing team.When the sourcing team replies to your questions, you receive an email notification.
- View questions and answers from other suppliers that the sourcing manager shares and general messages.
- How do I get help before an auction?
- Select theContact Supportoption from theSupporttab in the top navigation bar.
- How do I get help during an auction?
- Select theContact Supportoption from theSupporttab in the top navigation bar. Strategic Sourcing pays close consideration to support tickets during auctions and you can expect a rapid response.