Concept: Best Practices for Mobile Adoption

Workday displays notices that increase awareness of the Workday mobile application and enable users to download it easily. These notices:

Pop up on the Home page or mobile web banner when you sign in to Workday.
Contain links to download the Workday mobile application from the App Store or Google Play.

You can disable these notices by selecting the

Disable Mobile App Store Links

check box on the

Edit Tenant Setup - System

task.

You can also provide these links to enable users to download the Workday mobile app from public stores:

Device Type	Link
Android	https://play.google.com/store/apps/details?id=com.workday.workdroidapp
iPad and iPhone	https://itunes.apple.com/app/workday/id316800034

Workday mobile apps update on a different schedule from Workday Business Services, so their version numbers might vary.

Users who don't know how to set up the Workday mobile application can scan a QR code from their mobile device to connect to your tenant. Workday displays a unique QR code for your tenant when you click:

The pop up on the Home page that displays when you sign in to Workday on desktop.
Organization ID
on the
My Account
menu on desktop, Android, iPad, and iPhone.

Users can sign into their account on desktop to scan the QR code or get it from a coworker who already has the Workday mobile application.

You can also email users a link that automatically configures their Workday mobile application with your tenant information. Users must access the link from a mobile device. Use these formats for the links:

Device Type	Link Format
Android	https://myworkday.com/open-android//<web_address>/<tenant_name>
iPad and iPhone	workday+https://<web_address>/<tenant_name>

You can enable these authentication types to help users access Workday faster from a mobile device:

Personal Identification Number (PIN).
Biometric (on supported devices only).
Fingerprint authentication (Touch ID).
Face ID.