Concept: Enterprise Search
Enterprise Search uses machine learning to improve the overall search experience across Workday. You can use the Search Insights feature to report on aggregated user search data in Workday. The report data from Search Insights enables you to identify trending search queries in your organization and improve your knowledge base.
Search Insights
You can create custom reports using the Search Insights Query Row business object to analyze your user’s search query data in Workday for the past 14 days.
- Spelling: The spell-corrected query that a user attempted to enter.
- Intent: Whether a user was likely searching for a person, task, or something else.
- Topic: The most likely topic that the search query pertains to.
You can use your Search Insights custom report data to identify:
- Current search trends within your organization.
- Knowledge gaps in your content.
- What information your users are most interested in.