Skip to main content
Administrator Guide
Last Updated: 2024-09-20
Reference: Student Registration Errors

Reference: Student Registration Errors

All Registration Actions

When you help students register for courses or manage their registrations, you can encounter errors for these items if you:
Item
Description
Can Override on the Mass Register Students Task
Visible to Students
Related Information
Date control
Perform a registration action that's outside the set date control. Example: You attempt to drop a student from a course after the
Drop without Record End
date control date.
From the related actions menu of the course section definition, select
Course Section Definition
View Course Section Date Controls
to review the date controls.
No
Yes
Date in the future
Register or withdraw students from a course using a date that's in the future. Example: You select tomorrow's date as the
Withdrawal Date
when withdrawing a student from a course.
Ensure you're using the current date when completing those registration actions.
Yes
No
Enrollment unit
Perform a registration action that results in students being below or above the set enrollment unit limit. Example: You attempt to register a student who's already registered for 28 units for a course that's 4 units, but Alma Mater University students can only register for 30 units per academic period.
Access the
Academic Unit Policy Viewer
task to review the
Enrollment Unit Limit Policy
set for the student's academic unit or program of study.
Yes
Yes
Institution
Select an incorrect institution for your registration action. This only applies to tenants with multiple institutions and when you use web services to load data. Example: You attempt to register an Alma Mater University student for a course offered by Katherine Johnson University.
Ensure that you're specifying the correct academic record, or that the student has access to the specified institution.
No
No

Course Registrations

When you help students register for courses, you can encounter errors for these items if you:
Item
Description
Can Override on the Mass Register Students Task
Visible to Students
Related Information
Academic calendar
Register a student who's recent change in program of study resulted in a different academic calendar that applies to them.
This can occur when a student changes their primary program of study, reporting record, or both. To find that information, either:
  • Access the
    View Programs of Study for Student
    report.
  • From the
    Overview
    report on the Academics profile group of the student profile, view the
    Education Objective
    grid.
Then, ensure that you're selecting the correct academic record, or that the student has access to the selected institution.
No
Yes
Active academic record
Register students for a course section during an academic period for which they don't have an active academic record. Example: You attempt to register a student with a suspended program of study for a course offered during an academic period that's before their return date.
Select a different academic period or academic record.
No
No
Capacity
Register students for a course section that's at full capacity. Example: You attempt to register a student for a course that has 20/20
Enrolled/Capacity
.
From the related actions preview of the selected course section, review the
Enrolled/Capacity
information.
Yes
Yes
Corequisite course
Register students for a course section of a course that has a corequisite. Example: You're registering a student for BIOL 250 and don't include BIOL 255 in the registration, even though they're corequisite courses.
From the related actions menu of a course section, select
Course Section
View Course Section Definition
to view the
Co-Requisite Courses
that students must also register for.
No
Yes
Course components unavailable
Register students for a course that has multiple course components, but not all required components are published for the selected academic period. Example: Students are required to take the lecture and laboratory components of BIOL 101, but only the lecture course sections have been published for the upcoming academic period.
To review the course sections associated with the course, access these reports:
  • View Offerings for Course
    .
  • Find Course Section Definitions
    .
No
No
Course component start and end dates
Register students for course sections that are components of the same course, but don't have the same start and end dates. Example: BIOL 101 offers these course sections for the upcoming fall semester:
  • BIOL 101-1, which is a lecture that runs from 2025-09-01 to 2025-12-01.
  • BIOL 101-2, which is a lecture that runs from 2025-09-08 to 2025-12-08.
  • BIOL 101-1L, which is a laboratory that runs from 2025-09-01 to 2025-12-01.
  • BIOL 101-2L, which is a laboratory that runs from 2025-09-08 to 2025-12-08.
Students can only register for either:
  • BIOL 101-1 and BIOL 101-1L.
  • BIOL 101-2 and BIOL 101-2L.
Students can't register for either:
  • BIOL 101-1 and BIOL 101-2L.
  • BIOL 101-2 and BIOL 101-1L.
To find sections with the same
Start Date
and
End Date
, access the related actions preview of the selected course sections.
No
Yes
Course section clusters
Register students for a course section that's part of a course section cluster without the other course sections in the cluster. Example: You're registering students for BIOL 152-1, which is part of a course section cluster that also includes:
  • CHEM 270-2.
  • CHEM 270-L2.
You can either:
  • Review the
    Cluster Requirements
    from the related actions preview of a selected course section.
  • Access the
    Find Course Section Clusters
    report.
Students can't swap into a course section that's part of a course section cluster. They must register for the intended course sections instead.
Yes
Yes
Course section unavailable
Register students for a course section that isn't available. Examples: Canceled course sections or course sections that have date controls preventing registrations.
To determine the cause of unavailability, you can access these reports:
  • Registration Troubleshooting Console
    .
  • View Course Section Definition
    for the selected course section.
No
Yes
Course units
Enter a number of units that's not valid for the course section. Example: When you register students for BIOL 101, you can only enter 3 to 5 units.
Access the
View Course Section
report for the selected course section to view the number of
Units
that you can enter.
No
Yes
Cross-listed course
Register students for course sections that belong to cross-listed courses. You can register students for only 1 of the cross-listed courses. Example: You can't register students for both ECON 380 and MATH 310 because they're cross-listings of the same course.
Access the
View Course Definition
report for the course to which the course section belongs, and select the
Course
tab to review the
Listings
.
No
Yes
Duplicate registration
Register students for a course section when they're already registered for the same course that's:
  • Offered during the same academic period.
  • For the same academic record.
You can register students for the same course more than once during the same academic period if each course section offers a different special topic. Example: You register a student for each of the special topics offered by PHYS 201, such as yoga and Pilates.
Select a new course section or drop the existing section.
No
Yes
Eligibility
Register students who don't meet the eligibility criteria configured on the course section. Examples: Course requirements and unit requirements.
Access the
View Course Section
report for the selected course section to review the
Eligibility
requirements for students.
No
Yes
Enrollment access
Register students who don't meet the registration requirements set by the enrollment access and grading policy. Example: You're attempting to register
Mathematics major
students for CHEM 489, which is only available for students with these programs of study:
  • Chemistry major
    .
  • Chemistry minor
    .
Access the
Academic Unit Policy Viewer
task to review the
Enrollment Access and Grading Policy
set for the student's academic unit or program of study.
Yes
Yes
Instructional format
Either:
  • Haven't selected a required instructional format for the course.
  • Selected a required instructional format more than once.
Example: You're registering students for CHEM 151-1 without CHEM 151-L1 when both course sections are required for CHEM 151.
Access the
View Course Section
report for the selected course section to view the
Other Instructional Formats
.
No
Yes
Published course sections
Register students for a course that doesn't have any published course sections in the selected academic period. Example: You're attempting to register students for PHYS 201, but no course sections are published for the upcoming academic period.
To review the course sections associated with the course, access these reports:
  • View Offerings for Course
    .
  • Find Course Section Definitions
    .
No
No
Registration restriction override access
Attempt to override a registration restriction that you don't have access to. Example: You want to override the
Capacity
restriction to add students to a course section that's full.
Review the security policy on registration restriction overrides for your institution.
No
No
Repeat attempt limit
Register students who have exceeded the repeat attempt limits.
To review the different repeat attempt limits for your course sections, see Reference: Repeat Course Registrations.
Yes
Yes
Request only grading basis
Register students for a course section that has request-only grading bases. Example: ART 251 only has a grading basis of
Audit
, which is a request-only grading basis for courses within the College of Arts and Sciences.
Access these reports:
  • Academic Unit Policy Viewer
    to review the
    Enrollment Access and Grading Policy
    set for the student's academic unit or program of study.
  • View Course Section
    to view the grading bases available for the selected course section.
Yes
Yes
Time conflict
Register students for course sections that conflict with a course section that they're already registered for. Example: You're registering students for ENGL 110, which has a meeting pattern of
Monday/Wednesday/Friday | 11:00 AM - 11:50 AM
, but the student has already registered for HIST 105, which has the same meeting pattern.
Select a different course section or drop the existing course section.
Yes
Yes

Course Management

When you help students manage their course registrations, you can encounter errors for these items if:
Item
Description
Can Override on the Mass Register Students Task
Visible to Students
Related Information
Course components (waitlist promotion)
During waitlist promotion, students attempt to register for course sections that are components of 2 different courses. Example: A student attempts to register for the
Lecture
of BIOL 101 and the
Laboratory
of BIOL 110.
Select course sections that are components of the same course.
No
Yes
Drop date
You drop students from a course section using a date that's before the student's registration date.
Access the
Drop Student from Course
task to review the
Registered Date
.
For students, they can't drop their course registrations after the
Drop Without Record End
date control.
Yes
No
Pending grades
Modify registrations for a course after the instructor has already submitted final grades, but the grade hasn't been published yet. Workday prevents you from dropping, withdrawing from, or swapping those course registrations.
No
Yes
Swap
Students swap out of a course section without an alternative course section available for them to swap into. Example: A first year student wants to swap out of MATH 101-1 for a different course section, but all other sections for that course are in
Waitlist
status.
Workday prevents students from swapping into the course. Students can drop and register for courses instead of swapping courses.
No
Yes
Waitlist at capacity
You add students to a course section waitlist that's full. Example: You attempt to register a student for a course that has 10/10
Waitlisted/Waitlist Capacity
.
Access the
View Course Section
report for the course section to review the
Waitlisted/Waitlist Capacity
.
Yes
No