Concept: API Requests through Agent Gateway

Your agents will send API requests through the Agent Gateway, including the Tenant Alias as an HTTP Header. The Tenant Alias in the header will allow the Agent Gateway to route the request to the correct data center for your tenant.

Sample API request:

GET https://us.agent.workday.com/api/common/v1/workers 

Sample HTTP Header:

wd-agent-tenant-alias: stark-industries

Your agent's API calls must include:

Gateway Endpoint

: us.agent.workday.com.

Tenant Alias HTTP header

: Provide wd-agent-tenant-alias as an HTTP header in the request. The value must be unique.

SOAP calls

: The correct endpoint for SOAP calls is

https://us.agent.workday.com/soap/{version}/{serviceName}