Skip to main content
Documentation
Documentation
Administrator Guide
Last Updated: 2025-05-30
Configure Cloud Connect for Learning

Configure Cloud Connect for Learning

  • Ensure that you have an active account with the external provider.
  • Create an Integration System User (ISU). ISUs must be unique across all integrations.
  • Security:
    • The
      Set Up: External Content
       domain in the Cloud Connect for Learning functional area.
    • The
      Cloud Connect for Learning Service
       domain in the Cloud Connect for Learning functional area.
    • The
      Set Up: Learning External Content Integrations
       domain in the Learning Core functional area.
Use the
Configure Cloud Connect for Learning
 task if your content provider is using the CCL platform to integrate with Workday Learning. See Reference: Content Providers Using the CCL Platform to Integrate with Workday Learning for the list of content providers who are using the CCL platform.
If you have previously configured CCL using the
Configure External Content
 task for a content provider, after you complete the
Configure Cloud Connect for Learning
 task, Workday will remove the content provider for you from the
Configure External Content
 task.
If you're setting up an integration with an existing content provider where channels were used, Workday no longer supports channel selection in the CCL platform.
Workday doesn't control and isn't liable for information presented in external content. The views and statements made in external content represent the views of the author or content creator, and not the views of Workday. If you find any of this content offensive or inappropriate, contact the content creator or content service provider, or stop viewing the content.
  1. Access the
    Configure Cloud Connect for Learning
     task.
  2. From the
    Content Provider
     prompt, select the content provider you want to set up.
  3. Access the
    Set Up Content and Content Provider
     step.
    Enter these values:
    Option Description
    Inactivate Content Provider
    Select this check box to deactivate the integration with the content provider.
    Integration System User (ISU)
    Select your newly created ISU. Note: You can use an ISU only for one integration. If you need to set up integrations with multiple content providers, set up separate ISUs for them.
    If you have any issues with the ISUs, see Troubleshooting: Configure Cloud Connect for Learning.
    Import External Vendor Skills
    Don’t select this check box.
    This is available only for Skillsoft Percipio and Udemy. For Skillsoft Percipio and Udemy, we plan to deliver the skills functionality in a future release.
    Opt-Out of Synonymous Skills
    Don’t select this check box.
    This is available only for Skillsoft Percipio and Udemy. For Skillsoft Percipio and Udemy, we plan to deliver the skills functionality in a future release.
  4. Click
    Next
    .
  5. Access the
    Manage Content Catalog
     step.
    Select a default learning topic.
    If you've set up a CCL integration with the content provider previously, Workday will display the topics and tags that were mapped previously. If you're configuring CCL for a content provider for the first time, you'll be able to configure the topic-tag mapping after you complete the
    Configure Cloud Connect for Learning
     task and the content provider imports content into your tenant. See Next Steps.
  6. Access the
    Manage Credentials
     step.
    Enable
    Generate Credentials
    .
    Workday will display these:
    • Auth URL
    • Client ID
    • Client Secret
    • Content URL
    • Tracking URL
    Take note of
    Client Secret
    . You’ll need this value for configuring tracking and importing content in the external content provider’s platform. If you lose it, you'll need to generate new credentials using
    Regenerate Credentials
    .
    If you've set up a CCL integration with the content provider previously, you don’t need to generate credentials. Workday will display your current credentials in this page.
  7. Access the
    Conclusion
     step.
    Verify the settings and click
    OK
    .
  • Contact your content provider to complete the content import.
    Your content provider has to import the content to your tenant to complete the content import.
    After the content provider imports the content to Workday, Workday has to index the content. For production environments, indexing can take up to an hour, and for non-production environments, indexing can take up to 6 hours.
  • (Optional) Configure topic and tag mappings.
    1. After the content provider imports content to your tenant, access the
      Configure Cloud Connect for Learning
       task.
    2. Access the
      Manage Content Catalog
       step.
    3. In the
      Topic Mapping
       grid, add rules to enable Workday to map tagged third-party content to learning topics in your tenant. As you complete the grid, consider:
      Option
      Description
      Order
      Workday resolves the mapping rules in the order that you specify. If it can't resolve any of the rules, it maps the content to the
      Default Learning Topic
      .
      Topics
      Select 1 or more learning topics to associate with the content.
      Tags
      Select 1 or more tags that are already associated with the third-party content.
      To configure a new topic and tag mapping, ensure that you've listed at least 1 tag in the mapping rule row. When you list multiple tags in the same row, Workday applies
      And
       logic when evaluating the rule. Example: You create a rule that maps Learning Topic A to Tags 1 and 2 in the same row. A piece of content must have at least Tags 1 and 2 to map to Learning Topic A. Content 1 has Tags 1, 2, 3, so it maps to Learning Topic A.
      You can create an
      Or
       relationship by creating multiple mapping rules for the same topic and specifying different tags in each row. Example: You create a rule mapping Learning Topic B to Tag 1 and a separate rule mapping Learning Topic B to Tag 2. Content 1 must have either Tag 1 or Tag 2 to map to Learning Topic B.
      Order matters when using the
      Manage Content Catalog
       step in the
      Configure Cloud Connect for Learning
       task, as Workday resolves topic mapping in the order that you specify. Example: Content 1 has Tags 1,2,3,4, which are mapped in order:
      Example 1:
      • Learning Topic A to Tag 4.
      • Learning Topic B to Tags 1,2,3.
      • Content 1 maps to Learning Topic A.
      Example 2:
      • Learning Topic B to Tags 1,2,3.
      • Learning Topic A to Tag 4.
      • Content 1 maps to Learning Topic B.
    4. Access the
      Conclusion
       step.
      Revise the topic and tag mapping.
    • You can use a single topic across multiple content providers.
    • When you associate learning topics with external content, Workday applies the topics to the content immediately. Any topic-based segmented security that restricts access to the content also applies with immediate effect. Updates to the
      Topic
       facet in Learning search results can take up to 6 hours. Ensure that you allow the appropriate amount of time to pass before verifying that Workday maps the external content to the topics in your tenant.