Skip to main content
Documentation
Documentation
Administrator Guide
Last Updated: 2024-04-05
Configure External Content

Configure External Content

  • Ensure that you have an active account with the external provider.
  • Set up Cloud Connect for Learning for Coursera, Go1, Harvard ManageMentor®, LinkedIn Learning™, OpenSesame, Pluralsight, Skillsoft Percipio, or Udemy Business using the
    Configure External Content Provider
     task. See Steps: Set Up Cloud Connect for Learning.
  • Set up Public Learning Content for YouTube using the
    Configure External Content Provider
     task. See Steps: Set Up Public Learning Content.
  • Security:
    • The
      Set Up: External Content
       domain in the Cloud Connect for Learning functional area.
    • The
      Set Up: Learning External Content Integrations
       domain in the Learning Core functional area.
Use the
Configure External Content
 task if your content provider isn’t using the CCL platform to integrate with Workday Learning. See Reference: Content Providers Using the CCL Platform to Integrate with Workday Learning.
You can enable learners to access third-party content from these providers in search, discovery, and recommendations alongside internal content on the Learning dashboard:
  • Coursera
  • Go1
  • Harvard ManageMentor®
  • LinkedIn Learning™
  • OpenSesame
  • Pluralsight
  • Skillsoft Percipio
  • Udemy Business
  • YouTube
Workday:
  • Doesn't control and isn't liable for information presented in external content. The views and statements made in external content represent the views of the author or content creator, and not the views of Workday. If you find any of this content offensive or inappropriate, contact the content creator or content service provider, or stop viewing the content.
  • Doesn't record your activity if you view linked external content in a separate web browser or tab.
  • Only supports Skillsoft Percipio courses on mobile devices that Skillsoft Percipio has designed for mobile.
  1. Access the
    Configure External Content
     task.
  2. As you complete this task, consider:
    Option Description
    Content Provider
    Select either:
    • External Course
      : for Coursera, Go1, Harvard ManageMentor®, LinkedIn Learning™, OpenSesame, Pluralsight, Skillsoft Percipio, or Udemy Business content.
    • Video
      : for YouTube.
    Default Learning Topic
    Select a default learning topic from your tenant to map to third-party content.
    Import Exact and Synonymous Skills
    When you have Skills Cloud enabled and you select Skillsoft Percipio or Udemy as the
    Content Provider
    , select this option to import up to 25 exact and synonymous skills per piece of content.
    Opt-Out of Synonymous Skills
    Select this option when you want to exclude synonymous skills from your import.
    Workday recommends including synonymous skills for the best matching of vendor skills to Workday Skills Cloud or maintained skills.
  3. In the
    Topic Mapping
     grid, add rules to enable Workday to map tagged third-party content to learning topics in your tenant. As you complete the grid, consider:
    Option Description
    Order
    Workday resolves the mapping rules in the order that you specify. If it can't resolve any of the rules, it maps the content to the
    Default Learning Topic
    .
    Topics
    Select 1 or more learning topics to associate with the content.
    Tags
    Select 1 or more tags that are already associated with the third-party content.
    For Coursera, Go1, Harvard ManageMentor®, OpenSesame, Pluralsight, and Skillsoft Percipio content, Workday only displays tags after you run the integration for the first time.
    To map content to a topic that you configured using the
    Configure External Content
     task, ensure that you've listed at least one tag in the mapping rule row. When you list multiple tags in the same row, Workday applies
    And
     logic when evaluating the rule. Example: You create a rule that maps Learning Topic A to Tags 1 and 2 in the same row. A piece of content must have at least Tags 1 and 2 to map to Learning Topic A. Content 1 has Tags 1, 2, 3, so it maps to Learning Topic A.
    You can create an
    Or
     relationship by creating multiple mapping rules for the same topic and specifying different tags in each row. Example: You create a rule mapping Learning Topic B to Tag 1 and a separate rule mapping Learning Topic B to Tag 2. Content 1 must have either Tag 1 or Tag 2 to map to Learning Topic B.
    Order matters when using the
    Configure External Content
     task, as Workday resolves topic mapping in the order that you specify. Example: Content 1 has Tags 1,2,3,4, which are mapped in order:
    Example 1:
    • Learning Topic A to Tag 4.
    • Learning Topic B to Tags 1,2,3.
    • Content 1 maps to Learning Topic A.
    Example 2:
    • Learning Topic B to Tags 1,2,3.
    • Learning Topic A to Tag 4.
    • Content 1 maps to Learning Topic B.
    When you associate learning topics with external content, Workday applies the topics to the content immediately. Any topic-based segmented security that restricts access to the content also applies with immediate effect. Updates to the
    Topic
     facet in Learning search results can take up to 6 hours. Ensure that you allow the appropriate amount of time to pass before verifying that Workday maps the external content to the topics in your tenant.
When you select a lesson or course, Workday displays the content in these reports:
  • View External Lesson:
     Enables learners to consent to third-party terms and play videos. Learning administrators can activate and inactivate the lesson.
  • View External Digital Course:
     Enables learners to view external digital course content. You can enable near real-time tracking for Coursera, LinkedIn Learning, Skillsoft Percipio, and Udemy Business. Tracking is recorded whether learners consume the content in Workday Learning or the external content provider's website. Workday removes the
    Mark Complete
     button once you've configured completion tracking for the content.
You can view imported third-party skills and their corresponding mappings on the
View External Skill
 report.