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Administrator Guide
Last Updated: 2025-04-18
Steps: Set Up Cloud Connect for Learning

Steps: Set Up Cloud Connect for Learning

  • Security:
    • The
      Set Up: External Content
       domain in the Cloud Connect for Learning functional area.
    • The
      Cloud Connect for Learning Service
       domain in the Cloud Connect for Learning functional area.
    • The
      Set Up: Learning External Content Integrations
       domain in the Learning Core functional area.
Workday’s Cloud Connect for Learning (CCL) platform enables third-party content providers to build their integration and release it to their customers independent of Workday’s major release schedules.
As more content providers integrate with Workday learning using the CCL platform, you will have more choice of content providers, and you can request new content providers of your choice to integrate to Workday Learning.
When you set up Cloud Connect for Learning, you can import content from these third-party providers into your tenant, enabling you to deliver rich and engaging playback experiences:
  • Coursera
  • Go1
  • Harvard ManageMentor®
  • LinkedIn Learning™
  • OpenSesame
  • Pluralsight
  • Skillsoft Percipio
  • Udemy Business
To enable content provided by these third-party content providers in your tenant, you must maintain a separate subscription with them directly. The content catalog provides you with the ability to search for external content and related materials from these providers. Catalog listings include titles, descriptions, and other metadata to help you select which content to make available for customer consumption in Workday.
For users that don't set up Cloud Connect for Learning, including customers, administrators, and other implementers who configure the Workday tenant for their organizations:
  • No further third-party content will import into Workday Learning.
  • Workday marks all existing third-party content as inactive and removes it from learning catalogs. Example: Links to learning content hosted on external platforms.
  • Administrators can view and access this existing third-party content but it will have
    (Inactive)
     appended to the course title.
  • Administrators can't access configuration tasks.
  • Learners can no longer view or access third-party content in learning catalogs.
  1. Enable the Cloud Connect for Learning functional area.
  2. Enable Innovation Services Feature and Machine Learning Data Contributions.
    On the
    Innovation Services Opt-In
     task, select the
    Cloud Connect for Learning
     service in the
    Learning
     category and click
    OK
    .
  4. Configure external content and set up external tracking based on the way your content providers integrate with Workday learning.
    See Reference: Content Providers Using the CCL Platform to Integrate with Workday Learning for the list of content providers who are using the CCL platform.
    If your content provider is using the CCL platform to integrate with Workday Learning:
    If your content provider isn’t using the CCL platform to integrate with Workday Learning:
    1. Access the
      Configure External Content Provider
       task.
      Ensure that the integration system security group from this task includes the user configuring your integration system and your integration system user and that it has report / task permissions and integration permissions on these domains:
      • The
        Set Up: External Content
         domain in the Cloud Connect for Learning functional area.
      • The
        Set Up: Learning External Content Integrations
         domain in the Learning Core functional area.
      Activate the channels you want to make available in your tenant for a content provider. See Reference: External Content Provider Configurations.
    2. Configure External Content.
      Enable Workday Learning to include the third-party content you configured.
    3. Set up external tracking.
You can now import content from these third-party providers into your tenant and add them to your learning catalog.